Mandarin Admin & Sales Liaison Specialist

PT Adi Pragata Logistik; Jakarta Barat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Adi Pragata Logistik seeks an organized client services specialist fluent in Mandarin to manage correspondence with Mandarin-speaking clients and support sales with order follow-up and negotiations. You will foster long-term relationships and uphold the company image in every interaction.

The role requires Mandarin fluency, HS K3, and good English. Strong communication, detail-orientation, and 1 year of experience or fresh graduates are welcome. Proficiency in OnlyOffice is expected.

Qualifications

• Bachelor's degree in Mandarin or English required.
• Fluent in Mandarin with HSK 3 certificate.
• English proficiency is a plus.
• Minimum 1 year experience or fresh graduate welcome.
• Strong communication and negotiation skills.
• Proficient in OnlyOffice (Excel, Word, PowerPoint).

Responsibilities

• Handle all forms of correspondence, inquiries, and complaints from Mandarin-speaking clients via email, phone, and chat professionally and promptly.
• Act as an extension of the sales team in communicating with Mandarin clients for order follow-up, initial negotiations, and transaction management.
• Build and maintain long-term relationships with Mandarin clients.
• Represent the company's positive image in every client interaction.
• Manage administrative documents and daily reports required for operational continuity.

Skills

Mandarin

English proficiency

Attention to detail

Integrity

MS Office

Education

Bachelor's degree (Mandarin or English)

HSK 3 certificate

Tools

OnlyOffice

Job description

PT Adi Pragata Logistik seeks an organized client services specialist fluent in Mandarin to manage correspondence with Mandarin-speaking clients and support sales with order follow-up and negotiations. You will foster long-term relationships and uphold the company image in every interaction.

The role requires Mandarin fluency, HS K3, and good English. Strong communication, detail-orientation, and 1 year of experience or fresh graduates are welcome. Proficiency in OnlyOffice is expected.