Customer-Facing Supply Chain Lead - Java (6-Month)

Unilever; Tangerang; On-site; IDR 167,400,000 - 234,360,000; Part time

Job summary

Unilever in Grha Unilever, Indonesia, seeks an Asst. Customer Facing Manager GT Eastern Java on a 6-month contract.

You will serve as the primary Supply Chain partner for the Customer Development team and distributors in Eastern Java, driving improvements in service KPIs and resolving issues with data-driven analysis. You will manage end-to-end order-to-cash processes, strengthen governance across customer portals and logistics, and lead automation and continuous improvement initiatives while

Qualifications

• Undergraduate degree in Supply Chain/Engineering/Business related fields.
• At least 2 years working experiences in supply chain.
• Strong stakeholder management capability.
• Negotiation and objection management with risk awareness.
• Creative problem solving across the value chain.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary Supply Chain partner and point of contact for Customer Development team and distributors in Eastern Java.
• Drive improvements in service KPIs such as DR, NMSM, and operational savings.
• Manage end-to-end order-to-cash process and resolve customer issues with data-driven analysis.
• Strengthen governance across Customer Portal processes, reverse logistics and fulfilment activities.
• Lead automation and continuous improvement initiatives within Customer Facing GT.
• Collaborate with internal teams and external partners to ensure reliable customer service.

Education

Undergraduate degree in Supply Chain/Engineering/Business related fields

Job description

Unilever in Grha Unilever, Indonesia, seeks an Asst. Customer Facing Manager GT Eastern Java on a 6-month contract.

You will serve as the primary Supply Chain partner for the Customer Development team and distributors in Eastern Java, driving improvements in service KPIs and resolving issues with data-driven analysis. You will manage end-to-end order-to-cash processes, strengthen governance across customer portals and logistics, and lead automation and continuous improvement initiatives while