Customer-Facing Supply Chain Lead (6-Month) - Eastern Java

Pt Ramai Bersama Indonesia; Indonesia; On-site; IDR 1,071,360,000 - 1,874,880,000; Full time

Job summary

Unilever in Indonesia seeks an Asst. Customer Facing Manager GT Eastern Java for a 6-month contract, based in Grha Unilever. You will coordinate with Customer Development and distributors, drive KPI improvements, and manage order-to-cash processes with data-driven insights.

Ideal candidates hold a related undergraduate degree with 2+ years in supply chain, strong negotiation and communication skills, and a problem-solving mindset to optimize the value chain and service levels.

Qualifications

• Undergrad degree in Supply Chain, Engineering or Business.
• 2+ years in supply chain or related roles.
• Strong stakeholder management and communication skills.
• Ability to negotiate and manage risk with data-driven decisions.
• Creative problem solving across the value chain.

Responsibilities

• Serve as the primary Supply Chain partner for Customer Development and distributors in Eastern Java.
• Drive improvements in service KPIs and operational savings.
• Manage end-to-end order-to-cash processes and resolve customer issues with data-driven analysis.
• Strengthen governance across Customer Portal processes, reverse logistics and fulfilment activities.
• Lead automation and continuous improvement initiatives within Customer Facing GT.
• Collaborate with internal teams and external partners to ensure reliable customer service.

Skills

Supply Chain

Stakeholder Management

Negotiation

Creative Problem Solving

Personal Effectiveness

Data Analysis

Communication

Time Management

Education

Bachelor's degree in Supply Chain/Engineering/Business

Tools

Productivity Tools

Data Analysis Tools

Job description

Unilever in Indonesia seeks an Asst. Customer Facing Manager GT Eastern Java for a 6-month contract, based in Grha Unilever. You will coordinate with Customer Development and distributors, drive KPI improvements, and manage order-to-cash processes with data-driven insights.

Ideal candidates hold a related undergraduate degree with 2+ years in supply chain, strong negotiation and communication skills, and a problem-solving mindset to optimize the value chain and service levels.