Customer Experience & Solutions Officer

Pt Gadai Mulia Sejahtera; Jawa Barat; Hybrid; IDR 66,960,000 - 100,440,000; Full time

Job summary

Pt Gadai Mulia Sejahtera is seeking a Customer Experience Associate to join a hybrid team in Tangerang. You will focus on enhancing the customer journey, from inquiry to post-purchase support, delivering empathetic service and resolving issues efficiently.

This role offers the chance to contribute to a positive brand image while growing professionally in a company that values customer satisfaction and collaborative work.

Job description

Customer Experience Associate - Tangerang

Our client is looking for an enthusiastic and customer-focused Customer Experience Associate to join their hybrid team in Tangerang. This role is dedicated to enhancing the overall customer journey, from initial inquiry through post-purchase support. You will play a key part in building lasting customer relationships by providing exceptional service and resolving issues with empathy and efficiency. This is a rewarding opportunity to contribute to a positive brand image and grow professionally within a company that prioritizes customer satisfaction and fosters a collaborative hybrid work environment.

About the Role

Our client is looking for an enthusiastic and customer-focused Customer Experience Associate to join their hybrid team in Tangerang