Cruise Manager | AYANA Komodo

Ayana Hospitality; Komodo; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

AYANA Komodo seeks a skilled Cruise Manager to oversee all cruise operations and activities, coordinating daily itineraries and guest services while leading the crew for a seamless guest experience. You will work closely with the cruise director to ensure safety, entertainment, and exceptional service on board.

The role requires strong leadership, 3+ years in a similar role, and fluency in English. A hospitality or tourism degree and knowledge of cruise operations are essential for success in

Qualifications

• Minimum 3 years of experience in a similar role.
• Bachelor's degree in Hospitality, Tourism, or a related field.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Knowledge of cruise industry operations and procedures.
• Ability to work in a fast-paced and dynamic environment.
• Fluency in English and knowledge of additional languages is a plus.

Responsibilities

• Coordinate daily itineraries.
• Manage guest services.
• Oversee onboard entertainment and activities.
• Ensure compliance with safety and security procedures.
• Manage guest feedback and address concerns during the cruise.

Skills

Leadership

Communication

Interpersonal skills

Hospitality operations

Guest services

Safety procedures

English fluency

Education

Bachelor's degree in Hospitality/Tourism

Job description

As a Cruise Manager at AYANA Komodo, you will be responsible for overseeing and managing all cruise operations and activities. You will work closely with the cruise director and crew to ensure a smooth and enjoyable experience for our guests. Your responsibilities will include coordinating daily itineraries, managing guest services, overseeing onboard entertainment and activities, and ensuring compliance with safety and security procedures.

Additionally, you will be responsible for managing guest feedback and addressing any concerns or issues that may arise during the cruise.

Requirements

• Minimum 3 years of experience in a similar role
• Bachelor's degree in Hospitality, Tourism, or a related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of cruise industry operations and procedures
• Ability to work in a fast-paced and dynamic environment
• Fluency in English and knowledge of additional languages is a plus