CRM Solutions Engineer (Dynamics 365) - On-Site

PT. Metrodata Electronics, Tbk; Jakarta Barat; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

PT. Metrodata Electronics, Tbk is a leading ICT company in Indonesia. A Technical Consultant (CRM) collaborates with analysts and consultants to design, develop, implement, and maintain CRM solutions to enhance customer engagement and data management.

This role focuses on customization, integration, and optimization of Dynamics CRM / Dynamics 365 Customer Engagement, with on-site work and strong emphasis on documenting configurations, testing, and post-implementation support. Join PT.

Qualifications

• Bachelor's degree with GPA >=3.00/4.0.
• At least 1 year of CRM development/implementation/support experience.
• Experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement is a plus.
• Basic knowledge of databases; SQL Server is a plus.
• Proficiency in .NET, C#, and JavaScript.
• CRM certifications are a plus.
• Willing to work on-site and have good English communication.

Responsibilities

• Assist design, development, customization, and enhancement of CRM solutions.
• Support CRM implementation projects: configuration, testing, deployment, and docs.
• Translate business requirements into technical solutions with business users.
• Develop, test, and maintain CRM customizations, integrations, workflows, and apps.
• Participate in troubleshooting, debugging, and performance optimization.
• Prepare technical docs, system specs, and user guides.
• Collaborate with teams to ensure on-time, quality deliverables.
• Provide post-implementation support and resolve issues.

Skills

Microsoft Dynamics CRM / Dynamics 365

CRM development

.NET

C#

JavaScript

SQL Server

Education

Bachelor's Degree in IT / CS / Engineering

Tools

Microsoft SQL Server

Dynamics 365 Customer Engagement

Job description

PT. Metrodata Electronics, Tbk is a leading ICT company in Indonesia. A Technical Consultant (CRM) collaborates with analysts and consultants to design, develop, implement, and maintain CRM solutions to enhance customer engagement and data management.

This role focuses on customization, integration, and optimization of Dynamics CRM / Dynamics 365 Customer Engagement, with on-site work and strong emphasis on documenting configurations, testing, and post-implementation support. Join PT.