Commercial Excellence Assistant Manager

PT East-West Seed Indonesia; Purwakarta; On-site; IDR 500,000,000 - 700,000,000; Full time

Job summary

PT East-West Seed Indonesia is seeking a Commercial Excellence Assistant Manager to improve sales efficiency and drive operational excellence. You will lead CRM initiatives, analyze KPIs, and collaborate with Marketing, Finance, and Supply Chain to execute cross-functional projects.

The role requires a Bachelor’s degree and proven experience in commercial excellence or related process-improvement functions, with strong data analytics and change-management skills to ensure smooth tool adoption in

Qualifications

• Bachelor’s degree or equivalent in business, commerce, or operations management.
• Experience in commercial excellence, process improvement, or related role.
• Familiarity with CRM systems and sales technologies.

Responsibilities

• Analyze and refine end-to-end sales workflows from lead generation to deal closure.
• Track sales KPIs, generate actionable reports, and support forecasting and budgeting.
• Oversee CRM implementation and evaluate sales technologies for adoption.

Skills

CRM experience

Analytical skills

Project management

Data analytics

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in business

Tools

CRM software

Sales technology

Job description

The Commercial Excellence Assistant Manager plays a pivotal role in ensuring the efficiency and effectiveness of the sales department. This position involves overseeing and optimizing sales processes, implementing technology solutions, and collaborating with cross-functional teams to support the achievement of sales goals. The Commercial Excellence Assistant Manager is responsible for driving operational excellence, enhancing the productivity of the sales team, and contributing to the overall success of the organization.

Key responsibilities:

• Analyze and refine end-to-end sales workflows from lead generation to deal closure to streamline operations and remove bottlenecks
• Track sales KPIs, generate actionable reports, and collaborate with sales leadership on accurate forecasting and budget management
• Oversee CRM implementation, evaluate sales technologies, and ensure continuous adoption across the sales team
• Partner with Marketing, Finance, and Supply Chain/Operations to align business goals and execute cross-departmental projects
• Develop training modules, onboard new tools, and coach sales representatives on best practices to enhance overall team productivity
• Implement continuous improvement mechanisms and guide the sales organization through process and policy updates

Requirements:

• Bachelor's degree in Business, Commercial, Operations Management, or a related field
• Proven experience in commercial excellence process improvement, or a related role
• Familiarity with CRM systems and other sales technologies
• Strong analytical and problem-solving skills to identify and address operational inefficiencies
• Excellent communication skills, both written and verbal, to convey complex concepts and changes effectively
• Proficient in using data analytics tools, CRM systems, and other sales technologies
• Demonstrated project management skills with the ability to lead and execute initiatives on time and within budget
• Collaborative mindset with the ability to work effectively with cross-functional teams and stakeholders
• Ability to manage and communicate changes effectively, ensuring a smooth transition for the sales team
• Ability to adapt to evolving business needs and proactively seek opportunities for improvement
• Willing to work at Purwakarta, West Java, Indonesia