Collections Field Specialist – Banking Risk

DBS; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

DBS in Surabaya Pemuda Branch is hiring a Field Collector on a direct contract. The role focuses on achieving productivity and team targets in the collections function, visiting customers as assigned, and ensuring clear information exchange during collection activities.

You will uphold the code of conduct, report any suspected fraud to your supervisor, and demonstrate a proactive, results-driven attitude with strong negotiation skills.

Qualifications

• 3–5 years of collections experience.
• Bachelor’s degree preferred or equivalent experience.
• Experience in banking or similar sector.
• Ability to work independently and adapt quickly.
• Proactive, solutions-oriented attitude.
• Strong ownership of targets and results.
• Proven collections track record and customer negotiation skills.

Responsibilities

• Meet productivity and team targets.
• Visit customers as assigned; provide clear information.
• Enforce code of conduct in collections.
• Report suspected fraud accounts to supervisor.

Skills

Collections

Independent work

Negotiation

Target driven

Proactive

Education

Bachelor's Degree

Tools

Banking Software

Job description

DBS in Surabaya Pemuda Branch is hiring a Field Collector on a direct contract. The role focuses on achieving productivity and team targets in the collections function, visiting customers as assigned, and ensuring clear information exchange during collection activities.

You will uphold the code of conduct, report any suspected fraud to your supervisor, and demonstrate a proactive, results-driven attitude with strong negotiation skills.