Client Success Specialist: Build Lasting Partnerships

INFUSE; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

INFUSE is seeking a passionate Client Success Specialist to join our team in Medan. You will build and maintain strong client relationships, ensuring timely delivery of our solutions and alignment with client objectives.

This role offers growth in a dynamic environment with opportunities to work across diverse industries. You will communicate progress clearly to stakeholders, identify growth opportunities with the sales team, and handle challenging client requests while providing essential

Qualifications

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Can handle various tasks with attention to detail in a fast-paced environment.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Ensure timely and successful delivery of solutions according to client needs and objectives.
• Communicate progress of initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams.
• Assist with challenging client requests or issue escalations as needed.
• Provide administrative and operational support such as data entry, updating internal systems, or managing schedules.

Skills

Client relationships

Communication

Attention to detail

Problem solving

Job description

INFUSE is seeking a passionate Client Success Specialist to join our team in Medan. You will build and maintain strong client relationships, ensuring timely delivery of our solutions and alignment with client objectives.

This role offers growth in a dynamic environment with opportunities to work across diverse industries. You will communicate progress clearly to stakeholders, identify growth opportunities with the sales team, and handle challenging client requests while providing essential