City Sales Manager

PT Pembiayaan Digital Indonesia; Manado; Vor Ort; IDR 167.400.000 - 390.600.000; Vollzeit

Zusammenfassung

PT Pembiayaan Digital Indonesia is seeking a regional leader to drive offline consumer finance operations. You will manage sales, channel expansion, and cross-functional teams to meet targets with strong data-driven planning.

You will oversee risk controls, compliance, and performance across stores and channels, while developing talent and coordinating regional budgets and partnerships.

Qualifikationen

• At least 3 years of experience in offline consumer finance, mobile communications, digital retail, or related offline retail.
• Experience managing a large sales organization with 100+ people and multiple layers.
• Proven track record in achieving regional growth and improving team productivity.
• Experience in offline channel development, merchant cooperation, and store operations.
• Experience in recruitment, talent development, and performance management.
• Understanding of offline consumer finance processes and front-end risk management.
• Strong ethics, integrity, and accountability; able to manage teams in field environments.

Aufgaben

• Lead overall operation and management of the offline consumer finance business across a city/region.
• Drive regional sales, channel expansion, and team development with data-driven planning.
• Ensure efficiency, quality, compliance, and front-end risk management.
• Develop and execute regional business plans aligned with targets.
• Break down sales targets, track performance, and implement corrective actions.
• Coordinate budgets and resources across staff, stores, and channels.
• Build relationships with brand owners, distributors, and large channels.
• Lead new channel development from discussions to store launch and output.
• Monitor channel quality, store productivity, and partner results.
• Manage regional sales organization and workforce planning.
• Strengthen execution, compliance with standards, and policy adherence.
• Monitor abnormal orders, potential fraud, and escalate risks to Risk/Anti-Fraud teams.
• Track regional metrics and produce operating reports; define action plans with owners.

Kenntnisse

Offline finance

Channel development

Sales management

Data analysis

Team leadership

Risk awareness

Ausbildung

Bachelor's degree

Finance background

Jobbeschreibung

Lead the overall operation and management of the offline consumer finance business across an assigned city or region. You will drive regional sales performance, channel expansion, team development, operating efficiency, business quality, compliance, and front-end risk management through data-driven planning and cross-functional collaboration. The role is based in the city or region designated by the company and requires travel for regional operations, channel expansion, store visits, and team management.

Key Responsibilities

Develop and execute monthly, quarterly, and annual regional business plans aligned with company targets.

Break down sales targets, track performance, identify gaps, and implement corrective actions.

Analyze market capacity, competitive dynamics, customer needs, and business performance to identify growth opportunities.

Coordinate regional budgets and resources across staff, stores, and channels to improve operating efficiency.

Develop offline consumer finance scenarios and POS channels across mobile communications, digital and home appliance 3C, furniture, motorcycles, and other relevant sectors.

Build and maintain relationships with brand owners, distributors, large channels, and chain stores.

Lead new channel development from commercial discussions and partner onboarding through store launch and business output.

Assess channel quality, store productivity, and partnership results, and improve underperforming channels.

Manage the regional sales organization, including Sales Managers and Sales Consultants, through clear targets and management routines.

Support workforce planning, recruitment, staffing allocation, talent development, coaching, performance feedback, and low-performer improvement.

Strengthen team execution, stability, compliance with sales standards, customer service requirements, and company policies.

Implement risk policies, merchant onboarding requirements, sales processes, and business compliance standards.

Monitor abnormal orders, suspicious sales behavior, potential fraud, and high-risk store performance, escalating issues to the Risk and Anti-Fraud teams.

Develop and track remediation plans for high-risk cities, stores, and teams.

Track daily, weekly, and monthly business metrics and produce regional operating reports.

Use data to identify operating issues and define action plans, owners, timelines, and expected outcomes.

Collaborate with Risk, HR, Training, Operations, and other departments to resolve regional business issues.

Participate in operating meetings, business reviews, and special projects, and implement agreed actions.

Key Requirements

At least 3 years of experience in offline consumer finance, mobile communications, digital retail, or another related offline retail industry.

Experience managing a large sales organization, preferably with responsibility for 100 or more people and multiple management layers.

Proven experience managing sales targets, delivering regional growth, and improving team productivity.

Experience in offline channel development, merchant cooperation, and store operations from initial development through business output.

Experience in recruitment, talent development, performance management, and team capability building.

Understanding of offline consumer finance processes, sales compliance requirements, and front-end risk management principles.

Strong professional ethics, integrity, accountability, and fair personnel management.

Ability to work in a field-oriented environment and travel within or across regions as required.

Strong capabilities in operations planning, target management, team leadership, channel development, negotiation, data analysis, problem solving, risk awareness, and cross-functional collaboration.

Experience with mobile phone brands, digital retail companies, consumer finance businesses, fintech companies, or relevant offline channel networks is preferred.

Working communication ability in English is preferred, Mandarin is a plus.

Bachelor's degree or above in marketing, business administration, finance, or a related field is preferred.