Senior Sales Manager

PT Pembiayaan Digital Indonesia; Daerah Khusus Ibukota Jakarta; Sur place; IDR 120 000 000 - 240 000 000; Plein temps

Résumé du poste

PT Pembiayaan Digital Indonesia is launching a City Manager development pathway in Indonesia. Over 6–12 months you will shadow leaders, rotate across regions, mentor teammates, and handle stores or small teams while building end-to-end city-management capabilities.

Travel across regions may occur during development. Preferred candidates have 2+ years in sales/retail/operations or related sectors, strong Mandarin and Bahasa Indonesia and good English, plus a degree in marketing, business,

Qualifications

• At least 2 years of work experience in sales, retail, operations, customer service, project management, consumer finance, fintech or related sectors.
• Strong Mandarin communication skills, with the ability to attend meetings and prepare work reports in Mandarin.
• Native-level Bahasa Indonesia communication skills for working with local sales teams and channel partners.
• Basic data analysis skills, with the ability to read business reports, identify issues, and make preliminary judgments.
• Willingness to participate in job shadowing, rotations, field management, and regional business travel.

Responsabilités

• Support regional business planning, sales target breakdown, progress tracking, performance reviews, and improvement initiatives.
• Analyze regional market capacity, customer needs, competitive dynamics, business performance, and resource allocation.
• Support the development of offline consumer finance channels and point-of-sale partnerships across mobile communications, digital and home appliance 3C, furniture, and motorcycle sectors.
• Assist with partner communication, onboarding, store launches, channel productivity reviews, and relationship management.
• Learn and support the day-to-day management of Sales Managers, Sales Consultants, designated stores, and small teams.
• Assist with goal management, performance feedback, coaching, new-hire training, recruitment, and selection.
• Implement company SOPs, sales standards, customer service requirements, risk policies, and business compliance standards.
• Monitor abnormal orders, suspicious sales behavior, potential fraud, and high-risk store performance, escalating issues to the appropriate management and Risk or Anti-Fraud teams.
• Track daily, weekly, and monthly business metrics, prepare operating reports, identify issues through data analysis, and recommend preliminary actions.
• Collaborate with Risk, HR, Training, Operations, and other departments, and implement agreed actions from operating meetings and business reviews.
• Communicate accurately between Chinese-speaking management and the Indonesian-speaking frontline sales team, ensuring targets, policies, and requirements are understood and implemented.
• Uphold professional ethics, data confidentiality, customer rights, risk controls, and applicable company policies while supporting sustainable business growth.

Connaissances

Mandarin communication

Bahasa Indonesia communication

English communication

Data analysis

Team leadership

Formation

Bachelor's degree or higher in marketing, business administration, finance, or related field

Description du poste

Join our talent development pathway to be a City Manager. Over a 6–12-month reserve period, you will learn through job shadowing, rotations, mentoring, and special assignments across regional operations, channel expansion, team management, data analysis, and front-end risk management. With guidance from experienced City Managers, you will progressively take responsibility for designated stores or small teams and develop the capability to independently manage a city or region. The role is based in a company-designated city or region, with possible rotation and intra-regional or inter-regional travel during the development period.

Key responsibilities

Support regional business planning, sales target breakdown, progress tracking, performance reviews, and improvement initiatives.

Analyze regional market capacity, customer needs, competitive dynamics, business performance, and resource allocation.

Support the development of offline consumer finance channels and point-of-sale partnerships across mobile communications, digital and home appliance 3C, furniture, and motorcycle sectors.

Assist with partner communication, onboarding, store launches, channel productivity reviews, and relationship management.

Learn and support the day-to-day management of Sales Managers, Sales Consultants, designated stores, and small teams.

Assist with goal management, performance feedback, coaching, new-hire training, recruitment, and selection.

Implement company SOPs, sales standards, customer service requirements, risk policies, and business compliance standards.

Monitor abnormal orders, suspicious sales behavior, potential fraud, and high-risk store performance, escalating issues to the appropriate management and Risk or Anti-Fraud teams.

Track daily, weekly, and monthly business metrics, prepare operating reports, identify issues through data analysis, and recommend preliminary actions.

Collaborate with Risk, HR, Training, Operations, and other departments, and implement agreed actions from operating meetings and business reviews.

Communicate accurately between Chinese-speaking management and the Indonesian-speaking frontline sales team, ensuring targets, policies, and requirements are understood and implemented.

Uphold professional ethics, data confidentiality, customer rights, risk controls, and applicable company policies while supporting sustainable business growth.

What we're looking for

At least 2 years of work experience; experience in sales, retail, operations, customer service, project management, consumer finance, fintech, or related sectors is preferred.

Strong Mandarin communication skills, with the ability to attend meetings and prepare work reports in Mandarin.

Native-level Bahasa Indonesia communication skills for working with local sales teams and channel partners.

Strong learning ability, results orientation, accountability, professional ethics, and integrity.

Basic data analysis skills, with the ability to read business reports, identify issues, and make preliminary judgments.

Ability to communicate effectively with multi-level teams and influence others through clear, structured communication.

Willingness to participate in job shadowing, rotations, field management, and regional business travel.

Experience managing a team, mentoring new hires, leading projects, working with offline sales channels, managing merchants, or operating stores is advantageous.

Working English communication skills are preferred.

A bachelor's degree or above in marketing, business administration, finance, or a related field is preferred.