City Sales Manager

PT Pembiayaan Digital Indonesia; Makassar; Vor Ort; IDR 90.000.000 - 150.000.000; Vollzeit

Zusammenfassung

PT Pembiayaan Digital Indonesia leads our offline consumer finance operations across a designated city or region, driving sales, channel expansion, and team capability. The role requires travel for regional operations, store visits, and cross-functional collaboration to ensure business targets are met.

You will develop plans, monitor performance, and manage risk, while building strong relationships with brands and large channel partners to sustain growth.

Qualifikationen

• At least 3 years of experience in offline consumer finance or related offline retail industry.
• Experience managing a large sales organization with 100+ people and multiple management layers.
• Proven experience managing sales targets, delivering regional growth, and improving team productivity.
• Experience in recruitment, talent development, performance management, and team capability building.
• Understanding of offline consumer finance processes, sales compliance, and front-end risk management.
• Ability to travel within or across regions as required.

Aufgaben

• Develop and execute monthly, quarterly, and annual regional business plans aligned with company targets.
• Break down sales targets, track performance, identify gaps, and implement corrective actions.
• Coordinate regional budgets and resources across staff, stores, and channels to improve operating efficiency.
• Develop offline consumer finance scenarios and POS channels across various sectors.
• Lead new channel development from discussions to store launches and business output.
• Assess channel quality, store productivity, and partnership results, and improve underperforming channels.
• Manage the regional sales organization, including Sales Managers and Sales Consultants, with clear targets.
• Support workforce planning, recruitment, staffing, and talent development.

Kenntnisse

Offline finance experience

Large sales organization

Sales target achievement

Channel development

Data analysis

Risk awareness

Team leadership

Cross-functional collaboration

Travel willingness

Ausbildung

Bachelor’s degree or above in marketing, business administration, finance, or related field

Jobbeschreibung

Lead the overall operation and management of the offline consumer finance business across an assigned city or region. You will drive regional sales performance, channel expansion, team development, operating efficiency, business quality, compliance, and front-end risk management through data-driven planning and cross-functional collaboration. The role is based in the city or region designated by the company and requires travel for regional operations, channel expansion, store visits, and team management.

Key Responsibilities

Develop and execute monthly, quarterly, and annual regional business plans aligned with company targets.

Break down sales targets, track performance, identify gaps, and implement corrective actions.

Analyze market capacity, competitive dynamics, customer needs, and business performance to identify growth opportunities.

Coordinate regional budgets and resources across staff, stores, and channels to improve operating efficiency.

Develop offline consumer finance scenarios and POS channels across mobile communications, digital and home appliance 3C, furniture, motorcycles, and other relevant sectors.

Build and maintain relationships with brand owners, distributors, large channels, and chain stores.

Lead new channel development from commercial discussions and partner onboarding through store launch and business output.

Assess channel quality, store productivity, and partnership results, and improve underperforming channels.

Manage the regional sales organization, including Sales Managers and Sales Consultants, through clear targets and management routines.

Support workforce planning, recruitment, staffing allocation, talent development, coaching, performance feedback, and low-performer improvement.

Strengthen team execution, stability, compliance with sales standards, customer service requirements, and company policies.

Implement risk policies, merchant onboarding requirements, sales processes, and business compliance standards.

Monitor abnormal orders, suspicious sales behavior, potential fraud, and high-risk store performance, escalating issues to the Risk and Anti-Fraud teams.

Develop and track remediation plans for high-risk cities, stores, and teams.

Track daily, weekly, and monthly business metrics and produce regional operating reports.

Use data to identify operating issues and define action plans, owners, timelines, and expected outcomes.

Collaborate with Risk, HR, Training, Operations, and other departments to resolve regional business issues.

Participate in operating meetings, business reviews, and special projects, and implement agreed actions.

Key Requirements

At least 3 years of experience in offline consumer finance, mobile communications, digital retail, or another related offline retail industry.

Experience managing a large sales organization, preferably with responsibility for 100 or more people and multiple management layers.

Proven experience managing sales targets, delivering regional growth, and improving team productivity.

Experience in offline channel development, merchant cooperation, and store operations from initial development through business output.

Experience in recruitment, talent development, performance management, and team capability building.

Understanding of offline consumer finance processes, sales compliance requirements, and front-end risk management principles.

Strong professional ethics, integrity, accountability, and fair personnel management.

Ability to work in a field-oriented environment and travel within or across regions as required.

Strong capabilities in operations planning, target management, team leadership, channel development, negotiation, data analysis, problem solving, risk awareness, and cross-functional collaboration.

Experience with mobile phone brands, digital retail companies, consumer finance businesses, fintech companies, or relevant offline channel networks is preferred.

Working communication ability in English is preferred, Mandarin is a plus.

Bachelor's degree or above in marketing, business administration, finance, or a related field is preferred.