Christian Holy Tour Specialist

PT Smailing Tours & Travel Service; Jakarta Pusat; On-site; IDR 36,000,000 - 72,000,000; Full time

Job summary

PT Smailing Tours & Travel Service in Indonesia is seeking a dynamic Pilgrimage Tour Specialist to expand our spiritual travel portfolio, drive sales, and build partnerships with religious communities or groups. You will design tailored pilgrimage packages, present competitive quotations, and coordinate with operations to ensure flawless delivery of Holy Land, Vatican, Lourdes and other sacred journeys.

Candidates should have 2–3 years in sales or travel consulting, a relevant degree, and a

Qualifications

• Excellent negotiation, presentation, and interpersonal skills.
• Target-oriented mindset with drive to meet sales targets.
• Strong network or familiarity with religious communities is a plus.

Responsibilities

• Identify and develop new business opportunities with churches, religious communities, spiritual groups, and individual clients.
• Promote and sell end-to-end pilgrimage tour programs to achieve sales targets.
• Consult with clients to understand needs and present tailored itineraries, pricing, and quotations.
• Coordinate with operations and ticketing to ensure smooth execution of packages.
• Build long-term relationships with clients and stakeholders to encourage repeat business and referrals.
• Prepare sales reports and stay updated on pilgrimage trends and airline group policies.
• Assist clients with pre-sales inquiries, travel documents, and payments.

Skills

Negotiation

Presentation

Interpersonal skills

Target-oriented

Education

Bachelor’s degree / Diploma (D3) in Tourism or related field

Job description

Smailing Tour is a leading travel agency specializing in Corporate Travel Management, Meetings & Events (MICE), and curated travel experiences. We are seeking a dynamic, target-driven, and relationship-focused Pilgrimage Tour Specialist to expand and manage our specialized spiritual and pilgrimage travel portfolio. In this role, you will drive sales, build partnerships with religious communities or groups, and design tailored pilgrimage packages to ensure exceptional service execution. This position is ideal for sales professionals who are passionate about religious tourism, customer-focused, and adept at closing corporate or group travel deals.

Responsibilities

Identify and develop new business opportunities, sales leads, and partnerships with churches, religious communities, spiritual groups, and individual clients for pilgrimage packages

Proactively promote, pitch, and sell end-to-end pilgrimage tour programs (such as Holy Land, Vatican, Lourdes, and other spiritual destinations) to achieve sales targets

Consult with clients to understand their spiritual travel needs, presenting tailored group itineraries, pricing proposals, and competitive quotations

Coordinate closely with the operations and ticketing teams to ensure smooth execution of sold packages, flights, hotels, and ground handling

Build and maintain long-term relationships with clients, community leaders, tour leaders, and key stakeholders to encourage repeat business and referrals

Prepare sales reports, market analysis, and stay updated with competitor offerings, pilgrimage trends, and airline group policies

Assist clients with pre-sales inquiries, travel documentation requirements (visas, insurance), and payment coordination

Qualifications

Diploma (D3) or Bachelor’s degree (S1) in Tourism, Hospitality, Marketing, Communication, or a related field

Minimum 2–3 years of proven experience in sales, business development, or as a travel consultant, preferably with a track record in handling group travel, MICE, or pilgrimage/holy tour products

Strong network or familiarity with religious communities, church groups, or spiritual organizations is a strong advantage

Excellent negotiation, presentation, and interpersonal skills with a target-oriented mindset

Proficient in English (both written and spoken); mastery of additional languages is a plus

Highly organized, attentive to detail, and capable of managing multiple client accounts simultaneously

Ability to work under pressure and meet sales performance metrics

PT SMAILING TOURS & TRAVEL SERVICE - the leading Travel Management expert in Indonesia, with 8 branches around Jakarta and 1 in Bali, plus 8 implant offices and with the largest global network, more than 2.200 travel offices in 140 countries, is looking immediately for some candidates