Center Operations & Growth Leader

Cakap; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Cakap in Jakarta is seeking a Branch Manager to oversee day-to-day center operations, ensure student safety, maintain cleanliness, and manage learning timetables.

You will lead staff development, handle key administrative tasks, and drive the branch to meet OKR targets (revenue, profitability, student numbers and satisfaction) in line with the annual budget; you’ll also prepare annual plans and monthly reports, with strong English and Bahasa and MS Office skills.

Qualifications

• Excellent verbal, written, and interpersonal communication skills, both in English and Bahasa.
• Excellent computer skills and MS Office proficiency.
• Strong managerial skills and good business acumen.
• Minimum Bachelor's degree and at least 2-3 years of relevant working experience as a Branch Manager, Customer Service, and Salesperson.

Responsibilities

• Responsible for the day-to-day operations of the center, including ensuring the safety of students, maintaining the cleanliness of the center, and managing learning timetables.
• Manage and improve the quality of the center's staff and teachers.
• Perform important administrative tasks for the center.
• Ensure that the branch achieves its OKR targets (Revenue, profitability, number of students, student satisfaction, and retention) in accordance with the annual budget.
• Prepare an annual business plan and monthly reports for management.
• Create consistent marketing activities and utilize the area's business potential.

Skills

Verbal communication

Written communication

Interpersonal skills

English language

Bahasa Indonesia

Education

Bachelor's degree

Tools

MS Office

Job description

Cakap in Jakarta is seeking a Branch Manager to oversee day-to-day center operations, ensure student safety, maintain cleanliness, and manage learning timetables.

You will lead staff development, handle key administrative tasks, and drive the branch to meet OKR targets (revenue, profitability, student numbers and satisfaction) in line with the annual budget; you’ll also prepare annual plans and monthly reports, with strong English and Bahasa and MS Office skills.