Center Operations & Growth Manager

Cakap; Jakarta Pusat; In loco; IDR 250.000.000 - 350.000.000; Tempo pieno

Descrizione del lavoro

Cakap is seeking a Center Manager for its Jakarta Pusat location to oversee daily operations, ensure student safety, and manage timetables. The role emphasizes staff development, administrative efficiency, and achieving OKR targets in revenue, profitability, and student satisfaction.

The ideal candidate has 2–3 years in Branch Manager, customer service, or sales roles and a Bachelor’s degree, with fluency in English and Bahasa and strong MS Office skills.

Competenze

• Excellent verbal, written, and interpersonal communication in English and Bahasa.
• Strong managerial and leadership abilities with a strategic mindset.
• Proficient in MS Office and general computer skills.
• Minimum bachelor’s degree with 2–3 years in roles like Branch Manager, Customer Service or Salesperson.

Mansioni

• Oversee day-to-day center operations, ensure student safety, maintain cleanliness and manage timetables.
• Improve and supervise center staff and teaching quality.
• Handle key administrative tasks for the center.
• Ensure the branch meets OKR targets (revenue, profitability, student numbers, satisfaction and retention) within budget.
• Prepare annual business plan and monthly management reports.
• Drive marketing activities to leverage local business potential.

Conoscenze

English & Bahasa

Communication

Leadership

Business sense

Formazione

Bachelor's degree

Strumenti

MS Office

Descrizione del lavoro

Cakap is seeking a Center Manager for its Jakarta Pusat location to oversee daily operations, ensure student safety, and manage timetables. The role emphasizes staff development, administrative efficiency, and achieving OKR targets in revenue, profitability, and student satisfaction.

The ideal candidate has 2–3 years in Branch Manager, customer service, or sales roles and a Bachelor’s degree, with fluency in English and Bahasa and strong MS Office skills.