Business Process Transformation Specialist

Home Credit Indonesia; Jakarta Pusat; On-site; IDR 72,000,000 - 120,000,000; Full time

Job summary

Home Credit Indonesia is seeking a Process Improvement Analyst to analyze, redesign, and optimize business processes within the sales function to boost efficiency and scalability.

You will identify bottlenecks, implement best practices, and support digital workflows throughout transformation initiatives. The role requires 2+ years in financial services and strong presentation skills.

Qualifications

• 2+ years in process improvement, preferably in financial services.
• Strong knowledge of Lean, Six Sigma, or Agile methodologies.
• Excellent communication skills in English, both written and verbal.

Responsibilities

• Analyze and redesign processes to identify improvement opportunities.
• Develop and maintain automation/documentation for processes.
• Assist in change management related to process transformation.
• Monitor performance of transformed processes and recommend enhancements.

Skills

Lean

Six Sigma

Agile

PowerPoint

English communication

Tools

PowerPoint

Job description

This position has responsibilty to analyze, redesign, and optimize business processes that improve efficiency, scalability, and alignment with strategic goals. Person in charge should supports transformation initiatives by identifying bottlenecks, implementing best practices, and enabling digital workflows in sales function.

Main Responsibilities

• 1. Analyze and redesign process to identify improvement opportunities
• 2. Develop and maintain automation documentation
• 3. Assist in change management efforts related to process transformation
• 4. Monitor performance of transformed processes and recommend further enhancements

Requirements

• Working experience for min 2 years, preferably in financial institution
• Strong knowledge and experience in process improvement methodologies (e.g.: Lean, Six Sigma, Agile)
• Experience in power point
• Excellent verbal/written communication skills, especially in English
• Proven ability to influence corporate decision makers; strong negotiating skills
• Ability to demonstrate innovation and creative approaches to business needs
• Strong analytical thinking and project management skills
• Good understanding of consumer financial services, processes
• Experience in handling and developing team
• Presentation skills - to be able to present the result