Business Development Manager, Health And Benefits

W.T.W., Ltd.; Indonesia; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

WTW, Ltd. is seeking a Business Development Manager for Health and Benefits in Indonesia. You will drive growth, manage the sales process for SME opportunities, and support bids and onboarding. Strong CRM experience and client-focused communication are essential.

You will collaborate with BD and advisory teams on surveys and marketing campaigns while ensuring timely follow-ups and high-quality client engagements.

Qualifications

• Bachelor's degree is required or preferred.
• 5+ years of experience in Employee Benefits domain is preferred.
• Experience using a CRM system.
• Experience in a service-focused environment.
• Ability to build rapport and respond confidently to customer queries.
• Ability to multi-task and meet deadlines.
• Self-motivated and client-focused.
• Committed to quality and continuous improvement.

Responsibilities

• Provide business development support to drive revenue growth.
• Assist the sales journey, including quotations and usage analytics, and compare terms with insurers/providers.
• Support tender bidding processes.
• Assist onboarding of new clients including KYC and required onboarding work.
• Handle the complete sales process of SME opportunities.
• Support marketing campaigns and event logistics.
• Coordinate surveys with BD/advisory teams and drive participation.
• Follow up with leads to identify client needs and renewal info.
• Communicate clearly to influence and persuade clients.

Skills

CRM experience

Communication skills

Multi-tasking

Client focus

Self-motivated

Education

Bachelor's degree

Tools

CRM system

Job description

Business Development Manager, Health and Benefits

Perusahaan : W.t.w., Ltd. Jenis Pekerjaan : Full-Time Indonesia

Deskripsi Pekerjaan - Business Development Manager, Health and Benefits

The role is for a Business Development Account Executive in Health & Benefits practice. You will be an integral part of a team that drives business development for Health and Benefits solution, in a quality and efficient manner to our prospects in Indonesia.

Performance Objectives: Excellence

• Provide business development support to the team to drive growth in revenue.
• Assist the business development team along the sales journey, including support work such as working with insurers or other providers in obtaining quotations and usage analytics, conducting cost, terms and conditions comparison.
• Support the business during a tender bidding process.
• Support the onboarding of new clients including supporting KYC processes or other onboarding required work
• Handle independently the complete sales process of SME sales opportunities
• Support marketing campaigns with tasks such as managing event invitation lists, following up with participants and working with marketing team on event logistics
• Work with business development and advisory team on survey projects, follow up with invitees to drive up the survey participation rate.
• Follow-up with sales leads from sources such as marketing campaigns or survey participants; call up clients to identify client needs and information, such as their policy renewal date, current insurance policy information
• Possess excellent communicational skills to convey, influence and persuade.

Clients

• Communicate effectively with prospects and other H&B teams.
• Attend team or prospect meetings as appropriate and present knowledgeable and professional image of WTW.
• Ensure that clients' business expectations are aligned with commitment at all times.

Financial

• Assist the business development team in pipeline management
• Assist the business development team on preparing proposals and prospect presentation materials

People

• Work effectively within the team dynamic.
• Recognize and communicate potential issues to team leader as appropriate

Qualifications

• Bachelor's degree
• 5+ years of relevant experience in Employee Benefits domain area is preferred
• Experience of using a CRM system.
• Experience of working in a service focused environment.
• Ability to build rapport and respond confidently to customer queries.
• Ability to multi-task and be mindful of deadlines.
• Self-motivated and ability to remain focused on clients.
• Committed to quality and continuous improvement.