Business Development Executive (Non-Electronics) - Monee Credit

Monee; Jakarta Pusat; On-site; IDR 216,000,000 - 336,000,000; Full time

Job summary

Monee in Jakarta is seeking a proactive Merchant Acquisition & Onboarding Support specialist to identify high-potential merchants in non-electronics categories and support end-to-end onboarding.

You will nurture day-to-day merchant relationships, promote SPaylater onboarding, monitor performance, and coordinate with Product, Marketing, Operations, Legal and Finance to ensure smooth campaigns and ongoing growth.

Qualifications

• Bachelor's degree in Business, Marketing, Economics, Management, or related field.
• Demonstrated leadership through internships, student organizations, competitions, or entrepreneurship.
• Passion for business development, partnerships and fintech ecosystem.
• Excellent communication and presentation skills in English and Bahasa Indonesia.
• Strong analytical mindset with the ability to solve business problems using data.
• Resilient and adaptable, comfortable working toward challenging targets in a dynamic environment.

Responsibilities

• Execute the outreach strategy to identify and acquire high-potential merchants in assigned Non-Electronics categories.
• Support the end-to-end merchant onboarding process from initial contact to activation.
• Serve as day-to-day contact for a portfolio of merchants, building strong relationships.
• Promote and onboard merchants for SPaylater acceptance, providing training and support.
• Monitor merchant performance data, identify trends, and flag risks or opportunities to the manager.
• Analyze merchant performance and prepare reports on onboarding status and campaign effectiveness.
• Liaise with internal teams to resolve queries, troubleshoot issues, and ensure process alignment.
• Help coordinate merchant-related campaigns and promotions with the marketing team.
• Identify opportunities to improve merchant-facing processes and gather merchant feedback for product teams.

Skills

Leadership

Communication skills

Presentation skills

Analytical mindset

Adaptability

Resilience

Education

Bachelor's degree in Business, Marketing, Economics, Management

Job description

• Execute the outreach strategy to identify and acquire high-potential merchants within assigned Non-Electronics categories (e.g., Home & Living, Beauty, Wellness, Automotive).
• Support the end-to-end merchant onboarding process, from initial contact to activation, ensuring a seamless and efficient experience.
• Serve as a primary day-to-day contact for a portfolio of Non-EL merchants, building strong relationships and ensuring their needs are met.
• Actively promote and onboard merchants for SPaylater acceptance, providing training and support.
• Monitor merchant performance data, identify trends, and flag risks or opportunities to the manager.

Job Description

Merchant Acquisition & Onboarding Support

• Execute the outreach strategy to identify and acquire high-potential merchants within assigned Non-Electronics categories (e.g., Home & Living, Beauty, Wellness, Automotive).
• Support the end-to-end merchant onboarding process, from initial contact to activation, ensuring a seamless and efficient experience.

Merchant Relationship & Growth

• Serve as a primary day-to-day contact for a portfolio of Non-EL merchants, building strong relationships and ensuring their needs are met.
• Actively promote and onboard merchants for SPaylater acceptance, providing training and support.
• Monitor merchant performance data, identify trends, and flag risks or opportunities to the manager.

Operational & Analytical Support

• Assist in analyzing merchant performance to help generate insights for growth initiatives.
• Prepare regular reports on merchant activity, onboarding status, and campaign effectiveness.

Cross-Functional Coordination

• Liaise with internal teams (Product, Marketing, Operations, Legal, Finance) to resolve merchant queries, troubleshoot issues, and ensure process alignment.
• Help coordinate merchant-related campaigns and promotions with the marketing team.

Process Improvement

• Continuously identify opportunities to improve merchant-facing processes, tools, and communication.
• Gather merchant feedback on SPaylater products and relay insights to the product and management teams.

• Bachelor's degree in Business, Marketing, Economics, Management, or other related fields from a reputable university. Fresh graduates are welcome to apply.
• Demonstrated leadership through internships, student organizations, business case competitions, entrepreneurship, or other extracurricular activities.
• Passion for business development, partnerships, and the fintech ecosystem.
• Excellent communication, and presentation skills in both English and Bahasa Indonesia.
• Strong analytical mindset with the ability to solve business problems using data and insights.
• Resilient, adaptable, and comfortable working toward challenging business targets in a dynamic environment.