Building Operation Manager

PT Musi Lestari Indo Makmur; Palembang; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

PT Musi Lestari Indo Makmur is seeking a Building Operation Manager to lead daily building operations, ensuring safe, efficient, and reliable facility performance while upholding high service standards.

You will collaborate with Engineering, Security, Housekeeping, Leasing, Fit Out, and other teams to drive continuous improvement, optimize operations, and deliver exceptional tenant experiences.

Qualifications

• Bachelor's degree required in a related field.
• 5–8 years in building operations or facilities management.
• At least 3 years in a managerial role.
• Experience coordinating cross-functional teams and vendors.

Responsibilities

• Lead daily building operations to ensure safety, efficiency and reliability.
• Monitor KPIs across Engineering, Security, Housekeeping, and Maintenance.
• Develop strategies to improve performance, tenant satisfaction, and cost efficiency.
• Ensure compliance with SOPs, regulations and HSE standards.

Skills

Leadership

Operational management

Cross-functional collaboration

Strategic thinking

Communication

Problem solving

Education

Bachelor's degree in relevant field

Job description

Do you have what it takes to lead building operations, ensure operational excellence, and create a safe, efficient, and well-maintained environment?

As a Building Operation Manager, you will be responsible for overseeing the overall operational performance of the building, ensuring all facilities, engineering systems, security, housekeeping, and maintenance activities run efficiently while delivering excellent service to tenants and visitors. You will play a key role in maintaining operational standards, optimizing building performance, controlling operational costs, and ensuring compliance with safety regulations.

You will work closely with Engineering, Security, Housekeeping, Leasing, Fit Out, and other cross-functional teams to enhance operational efficiency, improve tenant satisfaction, and support the organization's long-term business objectives.

This role requires strong leadership, excellent operational management skills, strategic thinking, and the ability to drive continuous improvement across all building operations. If you are passionate about creating high-performing operational teams, maintaining world-class facilities, and delivering exceptional customer experience, this role will provide an exciting opportunity to make a significant impact.

Requirements

Minimum Bachelor's Degree (S1) in Engineering, Property Management, Facilities Management, Architecture, Civil Engineering, Mechanical/Electrical Engineering, or a related field.

Minimum 5–8 years of experience in building operations, property management, facilities management, or mall/commercial building operations, with at least 3 years in a managerial position.

Strong understanding of building operations, including engineering, maintenance, housekeeping, security, utilities management, vendor management, budgeting, and regulatory compliance.

Proven experience in leading cross-functional operational teams, managing vendors, improving operational efficiency, and ensuring excellent building performance.

Strong analytical, leadership, communication, problem-solving, and decision-making skills with the ability to manage multiple operational priorities.

Responsibilities

Lead and oversee daily building operations to ensure safe, efficient, and reliable facility performance while maintaining high service standards.

Monitor operational KPIs across Engineering, Housekeeping, Security, Maintenance, and Facility Services while driving continuous improvement initiatives.

Develop and implement operational strategies to improve building performance, tenant satisfaction, operational efficiency, and cost optimization.

Ensure compliance with company policies, standard operating procedures (SOP), government regulations, and health, safety, and environmental (HSE) standards across all operational activities.

Coach, develop, and lead operational teams while fostering a high-performance culture focused on operational excellence, safety, and customer satisfaction.