Building Operation Manager

Thamrin Group; Palembang; On-site; IDR 20,000,000 - 42,000,000; Full time

Job summary

Thamrin Group is seeking a Building Operation Manager to lead building operations, ensure safety, efficiency, and a well‑maintained environment for tenants and visitors. You will oversee engineering systems, security, housekeeping, and maintenance while driving service quality and operational standards.

Collaborating with cross‑functional teams, you will optimize performance, manage costs, monitor KPIs, and enforce compliance with safety regulations.

Qualifications

• Minimum Bachelor's Degree (S1) in Engineering, Property Management, Facilities Management, Architecture, Civil Engineering, Mechanical/Electrical Engineering, or a related field.

Responsibilities

• Lead and oversee daily building operations to ensure safe, efficient, and reliable facility performance.
• Monitor operational KPIs across Engineering, Housekeeping, Security, Maintenance, and Facility Services while driving continuous improvement initiatives.
• Develop and implement operational strategies to improve building performance, tenant satisfaction, operational efficiency, and cost optimization.
• Ensure compliance with company policies, SOPs, government regulations, and HSE standards across all operational activities.
• Coach, develop, and lead operational teams while fostering a high-performance culture focused on operational excellence, safety, and customer satisfaction.

Job description

About the Challenge

Do you have what it takes to lead building operations, ensure operational excellence, and create a safe, efficient, and well‑maintained environment?

As a Building Operation Manager, you will be responsible for overseeing the overall operational performance of the building, ensuring all facilities, engineering systems, security, housekeeping, and maintenance activities run efficiently while delivering excellent service to tenants and visitors. You will play a key role in maintaining operational standards, optimizing building performance, controlling operational costs, and ensuring compliance with safety regulations.

You will work closely with Engineering, Security, Housekeeping, Leasing, Fit Out, and other cross‑functional teams to enhance operational efficiency, improve tenant satisfaction, and support the organization’s long‑term business objectives.

This role requires strong leadership, excellent operational management skills, strategic thinking, and the ability to drive continuous improvement across all building operations. If you are passionate about creating high‑performing operational teams, maintaining world‑class facilities, and delivering exceptional customer experience, this role will provide an exciting opportunity to make a significant impact.

Requirements

• Minimum Bachelor's Degree (S1) in Engineering, Property Management, Facilities Management, Architecture, Civil Engineering, Mechanical/Electrical Engineering, or a related field.
• Minimum 5–8 years of experience in building operations, property management, facilities management, or mall/commercial building operations, with at least 3 years in a managerial position.
• Strong understanding of building operations, including engineering, maintenance, housekeeping, security, utilities management, vendor management, budgeting, and regulatory compliance.
• Proven experience in leading cross‑functional operational teams, managing vendors, improving operational efficiency, and ensuring excellent building performance.
• Strong analytical, leadership, communication, problem‑solving, and decision‑making skills with the ability to manage multiple operational priorities.

Responsibilities

• Lead and oversee daily building operations to ensure safe, efficient, and reliable facility performance while maintaining high service standards.
• Monitor operational KPIs across Engineering, Housekeeping, Security, Maintenance, and Facility Services while driving continuous improvement initiatives.
• Develop and implement operational strategies to improve building performance, tenant satisfaction, operational efficiency, and cost optimization.
• Ensure compliance with company policies, standard operating procedures (SOP), government regulations, and health, safety, and environmental (HSE) standards across all operational activities.
• Coach, develop, and lead operational teams while fostering a high‑performance culture focused on operational excellence, safety, and customer satisfaction.