Brand Marketing Admin - Lifestyle

Seven Retail; Jakarta Pusat; On-site; IDR 48,000,000 - 80,000,000; Full time

Job summary

Seven-Retail Group is seeking a Brand Marketing Admin to support our social media presence and brand communications across platforms. You will monitor conversations, engage with communities, and report insights.

The role requires a marketing or communications degree, familiarity with Instagram and TikTok, and strong Bahasa Indonesia writing skills. You will collaborate with teams to protect brand perception and deliver timely content.

Qualifications

• Diploma/Bachelor’s degree in Marketing, Communications, or a related field.
• Familiarity with Instagram, TikTok, and social media community behavior.
• Experience in social media management, community engagement, or customer service is a plus.
• Strong written communication skills in Bahasa Indonesia.
• Detail-oriented, responsive, and organized in handling multiple tasks.
• Strong problem-solving and critical-thinking skills.

Responsibilities

• Monitor and report social media conversations, mentions, and brand sentiment.
• Manage customer inquiries, comments, and community interactions across social media.
• Coordinate social media content distribution according to the content calendar.
• Identify customer concerns, brand risks, and relevant audience insights for escalation.
• Collaborate with PICs to resolve issues and maintain positive brand perception.

Skills

Social media management

Community engagement

Written communication

Attention to detail

Education

Diploma/Bachelor’s degree in Marketing or Communications

Job description

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

Ready to take the next step in your career? Join us as a Brand Marketing Admin and discover what you can achieve at Seven Retail. Read on to learn more!

Your Day-to-Day

• Monitor and report social media conversations, mentions, and brand sentiment.
• Manage customer inquiries, comments, and community interactions across social media.
• Coordinate social media content distribution according to the content calendar.
• Identify customer concerns, brand risks, and relevant audience insights for escalation.
• Collaborate with relevant PICs to resolve issues and maintain positive brand perception.
• Prepare regular social media monitoring and insight reports.

What We’re Looking For

• Diploma/Bachelor’s degree in Marketing, Communications, or a related field.
• Familiarity with Instagram, TikTok, and social media community behavior.
• Experience in social media management, community engagement, or customer service is a plus.
• Strong written communication skills in Bahasa Indonesia.
• Detail-oriented, responsive, and organized in handling multiple tasks.
• Strong problem-solving and critical-thinking skills.