Bogor: Enterprise Carrier Account Manager

Pt Talenta Eksekutif Asia; Tangerang; On-site; IDR 120,000,000 - 240,000,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional growth

Job summary

Pt Talenta Eksekutif Asia seeks a proactive Account Manager to serve clients in and around Bogor, West Java. You will be the primary contact, understand client objectives, and align our services to help them succeed in a vibrant local market.

This role requires outstanding communication, a customer-centric mindset, and experience in account management. You will collaborate with internal teams to ensure timely delivery and client satisfaction, with opportunities for growth and performance-based

Qualifications

• Bachelor's degree in a related field.
• Proven experience in account management or client-facing roles.
• Strong communication and presentation skills.
• Familiarity with CRM software.

Responsibilities

• Manage a portfolio of accounts and foster strong client relationships.
• Understand client needs and provide solutions that enhance their experience with our services.
• Conduct regular check-ins and business reviews with clients.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Address client concerns promptly and effectively.
• Collaborate with internal teams to ensure seamless service delivery to clients in Bogor.

Skills

Account management

Client-facing

CRM software

Communication

Presentation skills

Problem-solving

Business acumen

Education

Bachelor's degree in a related field

Tools

CRM software

Job description

Our client is seeking a proactive and customer-focused Account Manager to serve clients in and around Bogor . This role is critical for maintaining and growing relationships with our existing customer base, ensuring their needs are met and their satisfaction remains high. You will act as the primary point of contact, understanding their business objectives and aligning our services to help them achieve success. This position requires a blend of strong interpersonal skills, business acumen, and a commitment to delivering exceptional customer service within the vibrant commercial landscape of West Java.

About the Role

Our client is seeking a proactive and customer-focused Account Manager to serve clients in and around Bogor . This role is critical for maintaining and growing relationships with our existing customer base, ensuring their needs are met and their satisfaction remains high. You will act as the primary point of contact, understanding their business objectives and aligning our services to help them achieve success. This position requires a blend of strong interpersonal skills, business acumen, and a commitment to delivering exceptional customer service within the vibrant commercial landscape of West Java.

Key Responsibilities

• Manage a portfolio of assigned accounts, fostering strong client relationships.
• Understand client needs and provide solutions that enhance their experience with our services.
• Conduct regular check-ins and business reviews with clients.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Address client concerns and issues promptly and effectively.
• Collaborate with internal teams to ensure seamless service delivery to clients in Bogor .

Requirements

• Proven experience in account management or a similar client-facing role.
• Excellent communication, listening, and presentation skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software for managing client interactions.
• Understanding of the business environment in Bogor and West Java.
• Bachelor's degree in a relevant field is advantageous.

Benefits

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance plans.
• Paid time off and holiday leave.
• Opportunities for professional growth and skill development.
• A supportive work environment focused on client success.