Account Manager - Mice (Tiketplus)

Pt Global Tiket Network; Jawa Barat; On-site; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Growth opportunities

Job summary

Pt Global Tiket Network is seeking a proactive Account Manager to serve clients in Bogor and surrounding West Java. You will be the primary contact, nurture relationships, understand client objectives, and align our services to help them achieve success.

The role requires strong interpersonal skills, business acumen, and a commitment to delivering outstanding customer service within Indonesia's vibrant commercial landscape.

Qualifications

• Proven experience in account management or a client-facing role.
• Excellent communication, listening, and presentation skills.
• Strong problem-solving abilities with a customer-centric approach.
• Familiarity with CRM software for managing client interactions.
• Understanding of the business environment in Bogor and West Java.
• Bachelor’s degree in a relevant field is advantageous.

Responsibilities

• Manage a portfolio of assigned accounts, fostering strong client relationships.
• Understand client needs and provide solutions that enhance their experience with our services.
• Conduct regular check-ins and business reviews with clients.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Address client concerns and issues promptly and effectively.
• Collaborate with internal teams to ensure seamless service delivery to clients in Bogor.

Skills

Account management

Communication

Presentation skills

CRM software

Problem solving

Customer-centric

West Java knowledge

Education

Bachelor's degree

Tools

CRM software

Job description

Job Description

Our client is seeking a proactive and customer‑focused Account Manager to serve clients in and around Bogor. This role is critical for maintaining and growing relationships with our existing customer base, ensuring their needs are met and their satisfaction remains high. You will act as the primary point of contact, understanding their business objectives and aligning our services to help them achieve success. This position requires a blend of strong interpersonal skills, business acumen, and a commitment to delivering exceptional customer service within the vibrant commercial landscape of West Java.

Key Responsibilities

• Manage a portfolio of assigned accounts, fostering strong client relationships.
• Understand client needs and provide solutions that enhance their experience with our services.
• Conduct regular check‑ins and business reviews with clients.
• Identify opportunities for upselling and cross‑selling within existing accounts.
• Address client concerns and issues promptly and effectively.
• Collaborate with internal teams to ensure seamless service delivery to clients in Bogor.

Requirements

• Proven experience in account management or a similar client‑facing role.
• Excellent communication, listening, and presentation skills.
• Strong problem‑solving abilities and a customer‑centric approach.
• Familiarity with CRM software for managing client interactions.
• Understanding of the business environment in Bogor and West Java.
• Bachelor’s degree in a relevant field is advantageous.

Benefits

• Competitive salary with performance‑based incentives.
• Health, dental, and vision insurance plans.
• Paid time off and holiday leave.
• Opportunities for professional growth and skill development.
• A supportive work environment focused on client success.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.