Telecommunication Carrier Enterprise Business Account Manager

Pt Talenta Eksekutif Asia; Tangerang; On-site; IDR 520,000,000 - 800,000,000; Full time

Job summary

Pt Talenta Eksekutif Asia is seeking a Telecommunication Carrier Enterprise Business Account Manager to foster and grow client relations in the Bogor region. This field-based role requires a strong market presence to build rapport and drive business development, managing a portfolio of enterprise accounts and identifying upsell opportunities.

You will coordinate with carrier partners, enterprise customers, and internal teams to deliver ICT solutions across networking, cloud, data center, and

Qualifications

• Strong negotiation, presentation, and communication skills.
• Analytical mindset with strong business forecasting abilities.
• Experience in enterprise ICT sales, especially ICT infrastructure and digital transformation solutions.

Responsibilities

• Manage and grow a designated portfolio of client accounts in the Bogor area.
• Develop strategic account plans to achieve sales objectives and customer retention goals.
• Identify and pursue opportunities for upselling and cross-selling services.
• Act as the primary point of contact for client inquiries and issue resolution.
• Build strong relationships with key decision-makers within client organizations.

Skills

Negotiation

Presentation

Communication

Analytical

Forecasting

Education

Bachelors ICT

Job description

Telecommunication Carrier Enterprise Business Account Manager

This role requires the candidate to work in Jakarta Selatan, Indonesia.

Client Overview

Our client is a globally recognized technology company specializing in Information and Communication Technology (ICT) solutions, providing advanced digital infrastructure, enterprise technology, cloud services, connectivity, and intelligent business solutions for organizations across both public and private sectors. With operations spanning numerous countries, the company has built a strong reputation for delivering large-scale digital transformation projects, supported by continuous investment in innovation, research, and emerging technologies. In Indonesia, the organization works closely with telecommunications operators, enterprise customers, government institutions, and strategic partners to deliver integrated ICT solutions across multiple industries. Through its enterprise and carrier business divisions, the company enables organizations to modernize critical infrastructure, accelerate digital transformation, and build sustainable technology ecosystems through advanced networking, cloud, data center, and intelligent industry solutions.

Job Role

The Carrier Enterprise Business Account Manager is responsible for driving strategic business development by bridging telecommunications carrier organizations with enterprise customers, enabling the delivery of comprehensive ICT solutions across both public and private sectors. This role focuses on developing carrier B2B business opportunities, strengthening partner ecosystems, and managing complex enterprise sales projects involving multiple internal and external stakeholders. Working closely with carrier partners, enterprise customers, solution teams, and channel organizations, the successful candidate will manage the complete business development lifecycle—from opportunity identification and account strategy to solution positioning, commercial negotiation, project execution, and long-term relationship management. The role plays a key part in expanding enterprise market share through integrated networking, cloud, data center, optical, and digital transformation solutions.

Key Responsibilities

• Develop and execute business strategies to expand carrier enterprise (B2B) business and strengthen collaboration between carrier and enterprise business units.
• Identify new market opportunities by analyzing customer organizations, industry trends, partner ecosystems, and enterprise technology requirements.
• Build and maintain strong relationships with telecommunications operators, enterprise customers, government institutions, and strategic channel partners.
• Lead partner enablement initiatives through product training, solution workshops, joint marketing programs, and business development activities.
• Drive enterprise ICT solution sales covering networking, cloud infrastructure, data center, storage, optical transmission, wireless technologies, and digital transformation platforms.
• Manage the complete sales lifecycle, including opportunity qualification, solution presentation, bidding, commercial negotiation, contract execution, and project coordination.
• Coordinate closely with internal sales, solution, delivery, service, and marketing teams to ensure successful project execution and customer satisfaction.
• Strengthen channel governance, improve sales processes, and optimize collaboration between carrier and enterprise ecosystems.
• Support strategic enterprise and government projects by facilitating cross-functional coordination and resolving commercial or operational challenges.
• Prepare business forecasts, pipeline reports, strategic account plans, and executive presentations to support business planning and revenue growth.

Candidate Requirements

• Bachelor's degree in Telecommunications Engineering, Computer Science, Information Technology, Informatics Engineering, or a related discipline.
• Minimum 7 years of experience in Sales, Key Account Management, or Business Development, with at least 5 years within the ICT, Telecommunications (Carrier B2B), or System Integrator (SI) industry.
• Proven experience managing enterprise sales opportunities involving telecommunications operators, enterprise customers, or government organizations.
• Strong understanding of enterprise ICT infrastructure, including networking, data center, storage, cloud computing, optical transmission, wireless technologies, and digital transformation solutions.
• Demonstrated experience managing complex enterprise sales projects, including bidding, commercial negotiations, contracting, and project delivery oversight.
• Experience developing partner ecosystems, channel enablement programs, and B2B/B2G business collaborations.
• Strong stakeholder management skills with the ability to influence executive-level decision-makers and coordinate cross-functional teams.
• Excellent negotiation, presentation, communication, analytical, and business forecasting capabilities.
• Results-oriented, adaptable, proactive, and capable of managing multiple strategic opportunities in a dynamic business environment.
• Professional fluency in spoken and written English is required.

Our client is seeking a dedicated Account Manager to foster and grow client relationships within the Bogor region. This is a field-based position requiring a strong presence in the local market to build rapport and drive business development. You will be responsible for managing a portfolio of existing accounts, identifying upselling and cross-selling opportunities, and ensuring client satisfaction. The ideal candidate possesses excellent communication skills, a strategic mindset, and a commitment to understanding client needs to provide tailored solutions that drive mutual success, playing a critical role in client retention and revenue expansion.

About the Role

Our client is seeking a dedicated Account Manager to foster and grow client relationships within the Bogor region. This is a field-based position requiring a strong presence in the local market to build rapport and drive business development. You will be responsible for managing a portfolio of existing accounts, identifying upselling and cross-selling opportunities, and ensuring client satisfaction. The ideal candidate possesses excellent communication skills, a strategic mindset, and a commitment to understanding client needs to provide tailored solutions that drive mutual success, playing a critical role in client retention and revenue expansion.

Key Responsibilities

• Manage and grow a designated portfolio of client accounts in the Bogor area.
• Develop strategic account plans to achieve sales objectives and customer retention goals.
• Identify and pursue opportunities for upselling and cross-selling services.
• Act as the primary point of contact for client inquiries and issue resolution.
• Build strong relationships with key decision-makers within client organizations.

Requirements

• Proven experience as an Account Manager or in a similar client relationship role.
• Demonstrated ability to achieve sales quotas and manage key accounts.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of sales principles and customer service best practices.
• Ability to travel within the Bogor region regularly.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits package.
• Opportunities for professional development and training.
• A supportive team environment focused on client success.
• Company car or travel reimbursement.