Boarding Agent - Jakarta

Noatum Maritime Services; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Noatum Maritime Services is seeking a Boarding Agent to support vessel arrivals and departures, coordinating with port authorities, ship operators, and crew. You will manage documentation, ensure regulatory compliance, and arrange in-port services to keep ships moving efficiently.

You will act as a key liaison among vessel owners, port authorities, customs, and other maritime stakeholders, with a focus on safe operations, accuracy, and 24/7 readiness in a dynamic port environment.

Qualifications

• Experience in maritime port operations and vessel coordination.
• Familiarity with port procedures, customs, and immigration.
• Strong communication with diverse stakeholders.
• Ability to work non-standard hours and travel locally.
• Physical fitness to board vessels.

Responsibilities

• Vessel Coordination: Manage the arrival, turnaround, and departure of vessels at port, coordinating with port authorities and ship operators.
• Documentation: Handle all necessary documentation, declarations, and formalities for smooth port entry and exit. Handle SITIMAT operational system.
• Liaison: Act as a crucial liaison between the vessel owners/operators, port authorities, customs officials, and other maritime stakeholders.
• Crew Support: Assist with crew needs such as immigration, customs clearance, lodging, travel, and transportation.
• Vendor & Service Management: Arrange for various services for the vessel while in port, including food deliveries, supplies, and maintenance.
• Regulatory Compliance: Ensure adherence to all relevant port, customs, and governmental regulations.
• Administrative Tasks: Maintain accurate vessel files and administrative records, and assist with billing procedures.
• Communication: Maintain ongoing, efficient communication with principals, port terminals, shippers, vendors, and government agencies.

Skills

Maritime Knowledge

Regulatory Expertise

Communication

Problem-Solving

Computer Proficiency

Flexibility

Physical Fitness

Tools

SITIMAT

Job description

Noatum Maritime Services operates as local agents in ports, acting as the eyes and ears on the ground in over 857 ports across 128 countries. Offering a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, Noatum Maritime Services supports clients by connecting the dots through their value chain from load port to discharge port.

Our clients include Cargo Owners, Traders, Miners, Oil Majors, Ship Owners, Ship Operators, and Ship Managers, handling a wide array of goods and vessel types such as containers, dry bulk, breakbulk, project cargo, crude oil, refined products, natural gas, and passengers.

Noatum Maritime Services differentiates itself through specific domain knowledge, local relationships, understanding of local nuances and risks, and the ability to leverage the assets and scope of services within their broader ecosystem to provide value-added solutions to clients.

The Boarding Agent handles the arrival and departure of vessels, ensures all port formalities are met, supervises cargo operations, coordinates with port authorities and crew, and manages ship husbandry needs like provisions and waste removal.

Job Description

• Vessel Coordination: Manage the arrival, turnaround, and departure of vessels at port, coordinating with port authorities and ship operators.
• Documentation: Handle all necessary documentation, declarations, and formalities for smooth port entry and exit. Handle SITIMAT operational system.
• Liaison: Act as a crucial liaison between the vessel owners/operators, port authorities, customs officials, and other maritime stakeholders.
• Crew Support: Assist with crew needs such as immigration, customs clearance, lodging, travel, and transportation.
• Vendor & Service Management: Arrange for various services for the vessel while in port, including food deliveries, supplies, and maintenance.
• Regulatory Compliance: Ensure adherence to all relevant port, customs, and governmental regulations.
• Administrative Tasks: Maintain accurate vessel files and administrative records, and assist with billing procedures.
• Communication: Maintain ongoing, efficient communication with principals, port terminals, shippers, vendors, and government agencies.

At Noatum, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people talents in all their diversity while eliminating any form of discrimination.

• Maritime Knowledge: Strong understanding of maritime operations, port procedures, and vessel husbandry.
• Regulatory Expertise: Familiar with maritime regulations, customs, and immigration requirements.
• Communication: Excellent oral and written communication skills, with the ability to communicate effectively with diverse stakeholders.
• Problem-Solving: Proactive, analytical, and detail-oriented with strong problem-solving abilities.
• Computer Proficiency: Proficient in computer and administrative tools, including standard office software.
• Flexibility: Able to work non-standard hours, be on-call 24/7, and travel locally as needed.
• Physical Fitness: Capable of performing physical tasks, including walking, climbing, and occasionally lifting, as required to board vessels.