Bartender / Barista

ANV Hospitality Group (Denpasar); Provinsi Bali; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

ANV Hospitality Group (Denpasar) is seeking a Bartender/Barista to prepare and serve beverages, ensuring high quality and guest satisfaction. The role involves bar setup, stock monitoring, and collaboration with kitchen and service teams to maintain smooth operations.

The position emphasizes hygiene, adherence to SOPs, and compliant alcohol service where applicable, contributing to a welcoming bar atmosphere and efficient daily operations.

Responsibilities

• Prepare and serve coffee, tea, juices, mocktails, and alcoholic beverages according to recipes and standards
• Greet customers and take orders, provide recommendations, handle inquiries and complaints, and maintain a welcoming atmosphere
• Set up bar before opening, ensure smooth service, monitor stock, and coordinate with kitchen/service for accuracy
• Maintain bar area hygiene, follow sanitation standards, handle and store ingredients properly, and perform daily/closing cleaning
• Assist in stock counting, minimize waste, report low stock, and follow FIFO
• Follow SOPs and health/safety regulations, adhere to alcohol service rules where applicable, stay professional

Job description

The Bartender / Barista is responsible for preparing and serving beverages (coffee, non-coffee, and alcoholic drinks if applicable), ensuring consistent quality, excellent customer service, and maintaining cleanliness and efficiency in the bar area. This role plays a key part in delivering a positive guest experience and supporting daily operations.

Key Responsibilities

1. Beverage Preparation

Prepare and serve coffee, tea, juices, mocktails, and alcoholic beverages according to recipes and standards

Ensure consistency in taste, presentation, and portion control

Operate coffee machines, grinders, blenders, and bar equipment properly

Perform daily calibration (for coffee) to maintain quality

2. Customer Service

Greet customers and take orders in a friendly and professional manner

Provide recommendations based on customer preferences

Handle customer inquiries and complaints efficiently

Maintain a welcoming and engaging atmosphere at the bar

3. Bar Operations

Set up and prepare bar area before opening (mise en place)

Ensure smooth workflow during service hours

Monitor stock levels of ingredients and supplies

Coordinate with kitchen and service team for order accuracy

4. Cleanliness & Hygiene

Maintain cleanliness of bar area, equipment, and utensils at all times

Follow hygiene and sanitation standards (including food safety regulations)

Ensure proper handling and storage of ingredients

Perform regular cleaning routines (daily & closing duties)

5. Inventory & Stock Control

Assist in stock counting and inventory checks

Minimize wastage and control usage of ingredients

Report low stock levels to supervisor/manager

Follow FIFO (First In, First Out) principles

6. Compliance & SOP

Follow company SOPs and beverage preparation standards

Ensure compliance with health and safety regulations

Adhere to legal requirements for alcohol service (if applicable)

Maintain discipline and professionalism during working hours