Banquet Operations Leader

Traveloka; Tangerang; On-site; IDR 30,000,000 - 42,000,000; Full time

Benefits offered by this job

Award-winning culture

Career growth opportunities

Job summary

Hilton in Tangerang, Indonesia, is seeking a Banquet Operations Manager to oversee the planning, setup and delivery of banquet events, ensuring flawless execution and guest satisfaction. You will lead banquet staff, coordinate with clients, manage budgets and inventory, uphold high service standards, and collaborate with other departments to ensure smooth operations and memorable experiences.

This role rewards teamwork, attention to detail, and problem solving in a fast-paced hospitality

Qualifications

• High school diploma required with strong communication skills.
• Minimum 3 years in banquet/event management, preferably in hospitality.
• Excellent leadership and team management abilities.
• Strong customer service and communication skills.
• Event planning and budget control expertise with attention to detail.
• Knowledge of safety protocols and hospitality standards.

Responsibilities

• Event Execution: Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Team Leadership: Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Client Coordination: Liaise with clients to understand their needs and exceed event expectations.
• Service Standards: Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Cost & Inventory Control: Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
• Interdepartmental Collaboration: Work closely with other departments to ensure smooth and coordinated event operations.
• Issue Resolution: Quickly address and resolve any issues during events to uphold guest satisfaction.

Skills

Strong communication

Leadership

Customer service

Event planning

Budget control

Safety protocols

Education

High school diploma

Job description

Hilton in Tangerang, Indonesia, is seeking a Banquet Operations Manager to oversee the planning, setup and delivery of banquet events, ensuring flawless execution and guest satisfaction. You will lead banquet staff, coordinate with clients, manage budgets and inventory, uphold high service standards, and collaborate with other departments to ensure smooth operations and memorable experiences.

This role rewards teamwork, attention to detail, and problem solving in a fast-paced hospitality