Banquet Operations Lead

Traveloka; Tangerang; On-site; IDR 18,000,000 - 30,000,000; Full time

Job summary

Hilton in Tangerang, Indonesia, is seeking a Banquet Operations Manager to oversee planning, setup, and flawless execution of banquet events with a focus on guest satisfaction. You will lead banquet staff, coordinate with clients, manage budgets, and collaborate across departments to deliver memorable experiences while upholding service standards and safety guidelines.

Join a world-class brand that values hospitality, integrity, leadership, teamwork, ownership and now is a great place to work

Qualifications

• Minimum 3 years in banquet/event management, preferably in hospitality.
• Strong leadership and team management skills.
• Excellent customer service and communication.
• Event planning and budget control with attention to detail.

Responsibilities

• Oversee planning, setup, and delivery of banquet events.
• Manage and inspire banquet staff.
• Liaise with clients to understand needs and exceed expectations.
• Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Monitor event costs, manage budgets, and maintain inventory.
• Collaborate with other departments for smooth operations.
• Address issues during events to uphold guest satisfaction.

Skills

Leadership

Customer service

Event planning

Budget management

Safety procedures

Team management

Education

High school diploma

Job description

Hilton in Tangerang, Indonesia, is seeking a Banquet Operations Manager to oversee planning, setup, and flawless execution of banquet events with a focus on guest satisfaction. You will lead banquet staff, coordinate with clients, manage budgets, and collaborate across departments to deliver memorable experiences while upholding service standards and safety guidelines.

Join a world-class brand that values hospitality, integrity, leadership, teamwork, ownership and now is a great place to work