Bali Villa GM: Growth, Guest Experience & Ops

Pengiklan Anonim; Provinsi Bali; On-site; IDR 1,200,000,000 - 2,400,000,000; Full time

Job summary

Pengiklan Anonim in Bali seeks a results-driven General Manager-Villa Management to lead and optimize our villa portfolio, ensuring exceptional guest experiences and high service quality. You will drive revenue, occupancy, and profitability while managing a high-performing team across multiple properties.

The role requires 5+ years in hospitality leadership, strong strategic and financial oversight, and a deep understanding of Bali's villa market.

Qualifications

• Minimum 5 years of hospitality experience, preferably in villa management, hotel operations, or property management.
• Previous senior management or General Manager experience is highly preferred.
• Strong leadership, communication, and people management skills.
• Solid understanding of villa operations, revenue management, budgeting, and financial performance.
• Strong commercial mindset with proven ability to drive business results.
• Excellent problem-solving and decision-making capabilities.
• Fluent in English; Bahasa Indonesia proficiency is an advantage.
• Familiarity with Bali's hospitality and villa rental market is highly desirable.

Responsibilities

• Oversee the overall operations and management of the company's villa portfolio.
• Ensure high standards of guest experience, service quality, and property maintenance.
• Drive revenue growth, occupancy, and profitability through effective operational and commercial strategies.
• Lead, manage, and develop department heads and operational teams.
• Monitor financial performance, budgets, operating costs, and key performance indicators (KPIs).
• Establish and implement operational standards, policies, and procedures.
• Maintain strong relationships with property owners, guests, vendors, and business partners.
• Identify business improvement opportunities and support the company's growth strategy.
• Ensure compliance with applicable Indonesian regulations and company policies.

Job description

Pengiklan Anonim in Bali seeks a results-driven General Manager-Villa Management to lead and optimize our villa portfolio, ensuring exceptional guest experiences and high service quality. You will drive revenue, occupancy, and profitability while managing a high-performing team across multiple properties.

The role requires 5+ years in hospitality leadership, strong strategic and financial oversight, and a deep understanding of Bali's villa market.