Bali Travel Experience Architect

EXO Travel Indonesia; Denpasar; On-site; IDR 18,000,000 - 30,000,000; Full time

Job summary

EXO Travel Indonesia is seeking a Product Development Officer to support the Product Manager in shaping and distributing Bali-focused products and services. You will help ensure EXO's offerings reflect the brand image and customer experience across channels.

The role involves creating trainings, updating product materials, and coordinating with Bangkok Head Office to share weekly updates with management and agents. A background in hospitality or tourism is preferred.

Qualifications

• Bachelor's degree in Hospitality, Tourism, Business or related field.
• 2 years' experience in tourism product, sales and/or marketing or similar role.
• Excellent command of English and French (written and spoken).
• Strong product knowledge of destinations and comprehensive travel industry knowledge.

Responsibilities

• Create and maintain training presentations and deliver product trainings.
• Create and update fact sheets and information files.
• Develop annual Optional Tour Booklet Production.
• Work with TP and Database Team to price and update EXO experiences and roundtrips.

Skills

English

French

Team player

Product knowledge

Travel knowledge

Problem solving

Interpersonal

Presentation

Organization

Computer literacy

Education

Bachelor's degree

Tools

MS Office

G‑Suite

Project tools

CRM

Design tools

Job description

EXO Travel Indonesia is seeking a Product Development Officer to support the Product Manager in shaping and distributing Bali-focused products and services. You will help ensure EXO's offerings reflect the brand image and customer experience across channels.

The role involves creating trainings, updating product materials, and coordinating with Bangkok Head Office to share weekly updates with management and agents. A background in hospitality or tourism is preferred.