Bali Customer Experience Intern - Travel and Hospitality

Flight Centre Travel Group; Provinsi Bali; On-site; IDR 44,640,000 - 66,960,000; Part time

Benefits offered by this job

Great Place to Work™ culture

Travel discounts

Career growth opportunities

LinkedIn Learning access

Rewards & Recognition events

Inclusive workplace

Job summary

Discova is offering a Customer Experience OTA Intern position in Bali. You will support customers and travel agents, respond to inquiries, and help resolve issues while gaining hands-on experience in a global travel company.

Ideal candidates are studying Hospitality, Tourism, or Business, fluent in English, and comfortable with MS Office and digital platforms. This part-time internship invites you to contribute to a fast-paced team and grow in tourism and service excellence.

Qualifications

• Fluent English with strong written and verbal skills.
• Comfortable using Microsoft Office and digital platforms.
• Passionate about delivering positive customer experiences.

Responsibilities

• Respond to enquiries via phone, email, and messaging platforms.
• Help resolve customer issues and provide accurate information.
• Record and maintain customer interactions and feedback in systems.
• Gather customer insights and feedback to support improvements.
• Assist in reporting, data analysis and administrative tasks.
• Participate in training to build customer service skills.

Skills

English fluency

MS Office

Customer service mindset

Strong communication

Education

Hospitality/Tourism/Business studies

Tools

Microsoft Office

Job description

Discova is offering a Customer Experience OTA Intern position in Bali. You will support customers and travel agents, respond to inquiries, and help resolve issues while gaining hands-on experience in a global travel company.

Ideal candidates are studying Hospitality, Tourism, or Business, fluent in English, and comfortable with MS Office and digital platforms. This part-time internship invites you to contribute to a fast-paced team and grow in tourism and service excellence.