B2B Business Consultant

Bpconsulting; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 420,000,000 - 720,000,000; Full time

Job summary

Bpconsulting is seeking a Business Operations/Management Consultant in Surabaya to identify growth opportunities and support market entry and expansion initiatives. You will develop B2B sales strategies across channels, refine GTM, and lead client engagements with structured project management.

The role emphasizes data-driven decisions, KPI tracking, CRM optimization, and collaboration with internal teams to ensure delivery readiness and superior customer experience.

Qualifications

• Bachelor's degree in Business Administration, Management, Operations Management, or related field.
• Masters/MBA or certifications preferred for advanced roles.
• Proven experience in business operations or management consulting.
• Experience analyzing processes, identifying inefficiencies, and recommending improvements.
• Familiarity with project management methodologies and tools.

Responsibilities

• Identify and evaluate new growth opportunities through market research and segmentation.
• Develop and execute B2B sales strategies across channels to drive pipeline and revenue.
• Define and refine GTM to ensure market fit and scalability.
• Design, optimize, and standardize end-to-end sales processes to improve conversions.
• Track KPIs and translate insights into actionable improvements.
• Support CRM optimization, forecasting, and dashboard reporting.
• Collaborate cross-functionally to align commercial strategies with delivery readiness.
• Lead client engagements with structured project management and stakeholder updates.

Skills

Market research

Competitor analysis

Customer segmentation

GTM strategy design

Sales process optimization

KPI analytics

CRM optimization

Cross-functional collaboration

Education

Bachelor's in Business/Management

MBA or related certification preferred

Tools

CRM software

ERP systems

Data analytics tools

Project management tools

Job description

• Identify and evaluate new B2B growth opportunities by conducting market research, competitor analysis, and customer segmentation to support market entry and expansion initiatives.
• Develop and execute comprehensive B2B sales strategies across industries and channels (direct sales, partnerships, resellers) to drive pipeline growth and revenue performance.
• Define and refine Go-To-Market (GTM) to ensure strong market fit and scalability.
• Design, optimize, and standardize end-to-end sales processes (lead generation, qualification, proposal development, negotiation, closing, and handover) to improve conversion rates and shorten sales cycles.
• Track and analyze commercial and operational KPIs (pipeline health, win rate, conversion rates, sales cycle length, average deal size, margin) and translate findings into actionable recommendations for continuous improvement.
• Support CRM optimization and adoption by improving pipeline structure, forecasting accuracy, activity tracking, and dashboard reporting to enable data-driven decision making.
• Collaborate cross-functionally with internal teams and client stakeholders to align commercial strategies with operational capacity, ensuring effective delivery readiness and customer experience.
• Lead client engagements through structured project management, including scope definition, timeline planning, stakeholder communication, and presentation of strategic recommendations and progress updates.

• A bachelor's degree in Business Administration, Management, Operations Management, or a related field. A master's degree (MBA) or other relevant certifications may be preferred.
• Proven experience in business operations, management consulting, or a related field.
• Experience in analyzing business processes, identifying inefficiencies, and recommending improvements.
• Familiarity with project management methodologies and tools.
• Ability to analyze complex data, understand trends, and develop actionable insights.
• Strong problem-solving capabilities to address business challenges and optimize operations.
• Ability to work collaboratively in a team environment and build relationships with clients and colleagues.
• Understanding of industry-specific operations and best practices.
• Familiarity with business software and tools for data analysis, project management, and process modeling (e.g., ERP systems, CRM software, statistical software).
• Capability to align operational improvements with business strategy and goals.
• Adherence to ethical standards and confidentiality agreements due to exposure to sensitive business information.
• Flexibility to adapt to different client environments and industries.
• Ability to manage client expectations, deliver presentations, and provide regular updates on project progress.
• Commitment to staying updated with industry trends, best practices, and new technologies relevant to business operations.