B2B Account Manager: Brand Partnerships & Campaign Growth

YoboLabs; Jakarta Selatan; Sur place; IDR 240 000 000 - 360 000 000; Plein temps

Résumé du poste

YoboLabs in Jakarta, Indonesia is seeking an experienced B2B Account Manager to partner with brand clients, drive revenue growth, and reduce churn through effective onboarding and ongoing support.

You will coordinate campaigns, analyze performance, and present insights to cross-functional teams, while maintaining strong client relationships and timely delivery.

Fluency in English, proficiency with Google Sheets and Notion, and the ability to manage multiple accounts are essential.

Qualifications

• 2–3 years in B2B account management, client servicing, or customer success.
• Experience in F&B, hospitality, or merchant platforms is a plus.
• Proven ability to maintain client relationships and drive retention.
• Strong communication, presentation, and interpersonal skills.
• Excellent project and time management with multiple brand accounts.
• Fluent in English (written and spoken).
• Proficient in Google Sheets, Notion, and PM tools.

Responsabilités

• Collaborate with brand partners to drive monthly revenue growth and reduce churn.
• Support onboarding and align expectations with core product capabilities.
• Serve as primary daily contact for inquiries and issues.
• Manage promotional campaigns and coordinate with internal teams.
• Drive adoption of paid messaging campaigns and premium features.
• Lead regular performance reviews and share insights.

Connaissances

Client relationship management

Communication & presentation

Cross-functional collaboration

Time management

English proficiency

Outils

Google Sheets

Notion

CRM systems

Description du poste

YoboLabs in Jakarta, Indonesia is seeking an experienced B2B Account Manager to partner with brand clients, drive revenue growth, and reduce churn through effective onboarding and ongoing support.

You will coordinate campaigns, analyze performance, and present insights to cross-functional teams, while maintaining strong client relationships and timely delivery.

Fluency in English, proficiency with Google Sheets and Notion, and the ability to manage multiple accounts are essential.