Automotive Service Advisor — Customer-First Scheduling & Care

Pt Kawan Mobil Nusantara; Jawa Barat; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Pt Kawan Mobil Nusantara in Bogor is seeking an Automotive Service Advisor who focuses on customers and organizes vehicle service scheduling. You will serve as the primary liaison between customers and the service department, ensuring clear communication and a positive service experience.

You will assess customer needs, explain maintenance and repairs, and coordinate with technicians to ensure timely service delivery.

Qualifications

• Excellent interpersonal skills.
• Strong understanding of automotive services.
• Customer-focused and organized.

Responsibilities

• Greet customers and document vehicle service needs accurately.
• Explain maintenance and repair requirements, including costs.
• Schedule service appointments and coordinate with technicians.
• Provide clear communication between customers and the service team.

Skills

Customer service

Scheduling

Communication

Interpersonal skills

Job description

Pt Kawan Mobil Nusantara in Bogor is seeking an Automotive Service Advisor who focuses on customers and organizes vehicle service scheduling. You will serve as the primary liaison between customers and the service department, ensuring clear communication and a positive service experience.

You will assess customer needs, explain maintenance and repairs, and coordinate with technicians to ensure timely service delivery.