Assistant Store Manager/ Store Manager F&B

Erajaya Swasembada Tbk; Makassar; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Erajaya Swasembada Tbk is seeking an Assistant Store Manager/Store Manager F&B in Indonesia. The role requires a minimum of 4 years’ experience in store operations, with strong leadership and team supervision abilities to drive daily store performance.

You will monitor operations, manage scheduling and SOP implementation, oversee stock control and cost monitoring, and ensure accurate financial reporting while achieving sales KPIs and delivering excellent customer service.

Qualifications

• Minimum 4 years of experience in store operations.
• Experience in coaching, training and performance evaluation.
• Strong leadership and manpower supervision experience.
• Proven ability to monitor daily store operations and ensure operational excellence.
• Good understanding of scheduling, discipline management and SOP implementation.
• Experienced in stock control, inventory management and cost monitoring.
• Capable of handling financial administration and ensuring reporting accuracy.
• Target-oriented with experience achieving sales and business KPIs.
• Excellent customer service and complaint handling skills.
• Willing to be placed in Medan or Makassar area.

Responsibilities

• Lead and supervise store team to achieve daily targets.
• Monitor store operations and drive operational excellence.
• Oversee scheduling, discipline, and SOP adherence.
• Manage stock control, inventory, and cost monitoring.
• Handle financial administration and ensure reporting accuracy.
• Drive sales and KPI achievement.
• Deliver excellent customer service and handle complaints.
• Coach, train, and evaluate staff performance.
• Proactively pursue continuous operational improvement.

Skills

Store operations

Team leadership

Scheduling

SOP implementation

Stock control

Financial administration

Sales/ KPIs

Customer service

Coaching & training

Problem solving

Job description

Assistant Store Manager/ Store Manager F&B

Minimum 4 years of experience in store operations, preferably in the F&B industry

Strong experience in team leadership and manpower supervision

Able to monitor daily store operations and ensure operational excellence

Good understanding of scheduling, discipline management, and SOP implementation

Experienced in stock control, inventory management, and cost monitoring

Capable of handling financial administration and ensuring reporting accuracy

Target-oriented with experience in achieving sales and business KPIs

Excellent customer service and complaint handling skills

Experienced in staff coaching, training, and performance evaluation

Strong problem-solving skills, initiative, and continuous operational improvement mindset

Willing to be placed in Medan or Makassar area

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 101-1,000 employees

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

What can I earn as an Assistant Store Manager