Retail Operation Administration

Erajaya Group; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Erajaya Swasembada Tbk. membuka posisi dukungan administrasi operasional untuk membantu Departemen Operasi dalam memproses pesanan penjualan, faktur, dan dokumentasi terkait.

Posisi ini menuntut kemampuan organisasi yang kuat dan mahir Excel untuk menjaga catatan transaksi serta pelaporan harian. Fokus utama termasuk kolaborasi dengan departemen internal dan vendor eksternal, penanganan pertanyaan pelanggan secara profesional, serta pelaksanaan tugas ad-hoc yang mendukung kelancaran operasi

Qualifications

• Gelar sarjana di bidang apa pun.
• Minimal 2 tahun pengalaman di peran administrasi/dukung operasional.
• Keterampilan organisasi dan manajemen waktu yang kuat.
• Mahir Microsoft Office Suite, khususnya Excel.
• Familiaritas dengan SAP menjadi nilai tambah.
• Mampu bekerja mandiri maupun dalam tim.
• Perhatian terhadap detail dan akurasi.
• Mampu bekerja dalam lingkungan yang dinamis.

Responsibilities

• Memberikan dukungan administratif untuk Departemen Operasi.
• Memproses dan mengelola pesanan penjualan, faktur, dan dokumen terkait.
• Memelihara catatan transaksi penjualan dan tingkat persediaan yang akurat.
• Membantu entri data dan pelaporan, termasuk membuat laporan penjualan dan menganalisis data penjualan.
• Berkolaborasi dengan departemen internal dan vendor untuk kelancaran operasi.
• Menangani pertanyaan pelanggan dan menyelesaikan masalah/keluhan secara tepat waktu dan profesional.
• Mendukung tim dengan tugas ad-hoc atau proyek yang diperlukan.
• Menggunakan Microsoft Excel untuk pemrosesan data dan pelaporan.

Skills

Excel

Organisasi

Manajemen Waktu

Mandiri

Education

Sarjana (Bachelor)

Tools

SAP

Job description

• Provide administrative support to Operation Department
• Process and manage sales orders, invoices, and other related documents.
• Maintain accurate and up-to-date records of sales transactions and inventory levels.
• Assist with data entry and reporting, including generating sales reports and analyzing sales data.
• Coordinate with internal departments and external vendors to ensure smooth operations.
• Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
• Support the team with any ad-hoc tasks or projects as needed.
• Utilize Microsoft Excel for data processing and reporting.

Deskripsi Pekerjaan

• Provide administrative support to Operation Department
• Process and manage sales orders, invoices, and other related documents.
• Maintain accurate and up-to-date records of sales transactions and inventory levels.
• Assist with data entry and reporting, including generating sales reports and analyzing sales data.
• Coordinate with internal departments and external vendors to ensure smooth operations.
• Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
• Support the team with any ad-hoc tasks or projects as needed.
• Utilize Microsoft Excel for data processing and reporting.

Requirements

• Bachelor's degree in any field.
• Minimum of 2 years of experience in an administrative or operational support role.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite, particularly Excel is a must
• Familiarity with SAP system is a plus.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced environment.

Telecommunications & Internet Service Providers 101-1,000 employees

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.