Assistant Store Manager - Balikpapan

Erajaya Group; Balikpapan; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Erajaya Group in Balikpapan seeks an Assistant Store Manager to lead store operations, drive sales strategy, and ensure SOP compliance. The role focuses on optimizing processes, managing performance, and developing staff to sustain revenue targets in a fast-paced retail environment.

You will work closely with store teams to implement promotional plans, monitor daily activities, and maintain high customer service standards while achieving company goals.

Qualifications

• 4+ years of working experience in retail industry or related field.
• Experience as Assistant Store Manager is preferred with minimum 3 years.
• Willing to work in shifts.
• Placement: Balikpapan.

Responsibilities

• Create sales strategy and work plan to achieve targets.
• Implement and monitor SOP compliance across recruitment, training, promotions, finance, stock, and operations.
• Analyze needs and provide support to improve store management systems.
• Monitor and control day-to-day store operations to meet goals and standards.
• Analyze, monitor and evaluate store performance to achieve targets and procedures, helping resolve issues.
• Monitor and develop staff to build leadership succession in-store.

Skills

Leadership

Customer service

Communication

Problem solving

Interpersonal skills

Shift work

Job description

Create sales strategy and work plan in order to achieve sales targets.

Implement and monitor SOP compliance of recruitment, training development, promotional, finance, stock, operation to ensure the store comply with the policy.

Analyze needs and provide support in order to improve store effective & efficient store management systems

Monitor and control store operational excellence in order to have day to day excellent operational activity that support to the achievement of store goals.

Analyze, monitor and evaluate store performance in predetermined areas to ensure the achievement of targets and operational standards of procedures, and to help overcome problems in store

Monitor and develop staff in the predetermined areas in order to build leadership succession plan in store.

Requirement:

At least 4 years of working experience in retail industry or related field, preferably have experience as an Assistant Store Manager with minimum 3 year experience.

Possess good customer service, drive in achieving sales target, strong leadership, & hard worker.

Have a good interpersonal skill, good in problem solving, & good in communication.

Willing to work in shift

Placement : Balikpapan

Telecommunications & Internet Service Providers 101-1,000 employees

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

What can I earn as an Assistant Store Manager