Assistant Store Manager: Drive Sales & Operational Excellence

Erajaya Group; Balikpapan; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Erajaya Group in Balikpapan seeks an Assistant Store Manager to lead store operations, drive sales strategy, and ensure SOP compliance. The role focuses on optimizing processes, managing performance, and developing staff to sustain revenue targets in a fast-paced retail environment.

You will work closely with store teams to implement promotional plans, monitor daily activities, and maintain high customer service standards while achieving company goals.

Qualifications

• 4+ years of working experience in retail industry or related field.
• Experience as Assistant Store Manager is preferred with minimum 3 years.
• Willing to work in shifts.
• Placement: Balikpapan.

Responsibilities

• Create sales strategy and work plan to achieve targets.
• Implement and monitor SOP compliance across recruitment, training, promotions, finance, stock, and operations.
• Analyze needs and provide support to improve store management systems.
• Monitor and control day-to-day store operations to meet goals and standards.
• Analyze, monitor and evaluate store performance to achieve targets and procedures, helping resolve issues.
• Monitor and develop staff to build leadership succession in-store.

Skills

Leadership

Customer service

Communication

Problem solving

Interpersonal skills

Shift work

Job description

Erajaya Group in Balikpapan seeks an Assistant Store Manager to lead store operations, drive sales strategy, and ensure SOP compliance. The role focuses on optimizing processes, managing performance, and developing staff to sustain revenue targets in a fast-paced retail environment.

You will work closely with store teams to implement promotional plans, monitor daily activities, and maintain high customer service standards while achieving company goals.