Assistant Sales Lead: Guest Experience & Upselling

Courtyard by Marriott; Kota Bandung; On-site; IDR 33,480,000 - 61,380,000; Full time

Job summary

Courtyard by Marriott Bandung is seeking a Non-Management Front Desk/Sales & Marketing support role to assist guests, handle reservations, and contribute to brand standards. The role emphasizes up-selling, guest loyalty, and smooth operations in a hotel environment in Bandung.

Location is on-site in Bandung with full-time schedule, requiring a professional appearance and excellent communication. Training and a collaborative team culture are highlighted in the posting.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.

Responsibilities

• Resolve guest calls, requests, or problems and coordinate with Sales & Marketing teams as needed.
• Process reservations by phone, fax, or mail and enter Rewards information into systems.
• Support sales activities and assist management in training and motivating staff.

Education

High school diploma or GED

Job description

Courtyard by Marriott Bandung is seeking a Non-Management Front Desk/Sales & Marketing support role to assist guests, handle reservations, and contribute to brand standards. The role emphasizes up-selling, guest loyalty, and smooth operations in a hotel environment in Bandung.

Location is on-site in Bandung with full-time schedule, requiring a professional appearance and excellent communication. Training and a collaborative team culture are highlighted in the posting.