Area Marketing & Channel Development Lead

Pt Yamaha Motor Electronics Indonesia; Denpasar; On-site; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Career advancement opportunities

Employee discounts on products

Comprehensive benefits package

Job summary

Pt Yamaha Motor Electronics Indonesia is seeking an experienced Retail Sales Lead to guide its sales floor operations in Denpasar. You will assist the store manager in leading the sales team, driving sales performance, and ensuring an exceptional customer experience in a dynamic Bali retail environment.

The role focuses on mentoring associates, upholding brand standards, and building a positive, productive team that delivers measurable results for the store and enhances the customer journey in

Qualifications

• Retail sales experience with 1–2 years in a supervisor role.
• Strong sales principles and customer service knowledge.
• Excellent leadership and communication skills.
• Ability to train and mentor junior staff.
• Proficient with POS systems and retail software.
• Proven ability to drive sales and meet targets in Denpasar.

Responsibilities

• Lead and motivate the sales team to hit daily and weekly targets.
• Provide training on product knowledge and customer service standards.
• Oversee daily floor operations and product presentation.
• Handle complex customer inquiries and resolve issues.
• Monitor performance and coach individual team members.
• Assist with inventory, merchandising, and operational tasks.

Skills

Retail sales

Leadership

Customer service

Training & mentoring

Communication

Tools

POS systems

Retail management software

Job description

Our client is seeking an experienced and motivated Retail Sales Lead to guide their sales floor operations in Denpasar . You will assist the store manager in leading the sales team, driving sales performance, and ensuring an exceptional customer experience. This role is key to fostering a positive and productive sales environment, mentoring associates, and upholding the brand's standards, contributing to the overall success and reputation of the store in Denpasar .

About the RoleYour client is seeking an experienced and motivated Retail Sales Lead to guide their sales floor operations in Denpasar . You will assist the store manager in leading the sales team, driving sales performance, and ensuring an exceptional customer experience. This role is key to fostering a positive and productive sales environment, mentoring associates, and upholding the brand's standards, contributing to the overall success and reputation of the store in Denpasar .

Key Responsibilities

• Assist the Store Manager in leading and motivating the sales team to achieve daily and weekly sales targets.
• Provide guidance and training to sales associates on product knowledge, sales techniques, and customer service standards.
• Oversee daily sales floor operations, ensuring optimal product presentation and customer engagement.
• Handle complex customer inquiries and resolve escalated issues to ensure customer satisfaction.
• Monitor sales performance and provide feedback and coaching to individual team members.
• Assist with inventory management, visual merchandising, and operational tasks as needed.

Requirements

• Proven experience in a retail sales environment, with at least 1-2 years in a supervisory or lead role.
• Strong understanding of sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to train and mentor junior staff effectively.
• Proficiency in using point-of-sale (POS) systems and retail management software.
• Demonstrated ability to drive sales and achieve targets in a dynamic retail setting in Denpasar .

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for career advancement into management roles.
• Employee discounts on a wide range of products.
• Comprehensive benefits package.
• A dynamic and supportive retail environment in the heart of Denpasar .

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Jalan Lod Tunduh, Br. Kengetan, Desa Singakerta, Ubud Bali 80571, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.