Assistant Manager, Digitalization & Process Improvement

Eka Jaya Group; Tangerang; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Eka Jaya Group is seeking a Business Process Improvement & Digitalization Assistant Manager to lead risk management, audits, and process optimization across departments. The role focuses on building the risk register, monitoring KRIs, and driving digital modernization of SOPs and workflows.

You will map and improve business processes, align controls with risk, and partner with IT and stakeholders to implement GRC systems and dashboards.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Management, Industrial Engineering, or related field.
• 4–5 years in Risk Management, Internal/External Audit (Big 4 preferred), or Business Process Improvement, including 1–2 years in a Assistant Manager role.
• Certifications such as CRMAP, CIA, CISA, or Lean Six Sigma (Green/Black Belt) are advantageous.
• Solid understanding of risk management frameworks such as ISO 31000 or COSO ERM.
• Skilled in audit techniques, audit working paper preparation, and Root Cause Analysis.
• Experience in business process mapping using MS Visio, Bizagi, or similar software.

Responsibilities

• Develop, update, and manage the Risk Register across all company departments, assess risk impact and probability, and formulate mitigation strategies with heads of department.
• Regularly monitor Key Risk Indicators (KRIs) and report potential breaches of risk tolerance.
• Map, document, and review SOPs and workflows, identify redundancies, inefficiencies, or bottlenecks, and propose digitalization or simplification solutions.
• Ensure newly designed processes include risk control points to strengthen the control environment.
• Develop a risk-based Annual Audit Plan and lead field/document audits for SOP compliance and external regulations.
• Prepare Audit Result Reports, identify root causes, and provide actionable improvement recommendations.
• Monitor corrective actions progress and ensure closure and effectiveness.
• Prepare periodic risk and compliance reports for senior management and facilitate training on risk awareness and SOP compliance.
• Identify processes for digitalization and coordinate with IT/vendors on GRC systems and workflow automation, ensuring real-time dashboards for KRI and compliance.

Skills

Risk management

Auditing

Process mapping

Analytical thinking

Communication

Leadership

Education

Bachelor's degree in Accounting, Finance, Business Management, Industrial Engineering, or related field

Tools

MS Visio

Bizagi

GRC systems

Job description

Eka Jaya Group is seeking a Business Process Improvement & Digitalization Assistant Manager to lead risk management, audits, and process optimization across departments. The role focuses on building the risk register, monitoring KRIs, and driving digital modernization of SOPs and workflows.

You will map and improve business processes, align controls with risk, and partner with IT and stakeholders to implement GRC systems and dashboards.