Area Manager (Food&Beverage)

Erajaya Swasembada Tbk; Jakarta Pusat; On-site; IDR 360,000,000 - 480,000,000; Full time

Job summary

Erajaya Swasembada Tbk is seeking an experienced operations leader to oversee multiple restaurant outlets within an assigned area. You will drive performance, uphold standards, and develop outlet teams to sustain growth across the portfolio.

This role requires strong cost awareness, sales oversight, and the ability to travel between sites. You will collaborate with other departments to resolve issues and continually improve customer experience.

Qualifications

• Experience managing multiple restaurant or hospitality outlets, preferably in a multi-site operations role.
• Strong understanding of restaurant operations, sales management, cost control, and service standards.
• Demonstrated ability to lead, coach, and develop teams across multiple locations.
• Strong analytical, organisational, communication, and problem-solving skills.
• Ability to monitor performance indicators and translate insights into practical action plans.
• Flexible availability to travel between assigned outlets as required.

Responsibilities

• Manage and oversee the daily operations of multiple restaurant outlets within the assigned area.
• Drive sales performance and achieve business targets across all outlets.
• Monitor operating costs, budgets, inventory, and resource utilisation to improve cost efficiency.
• Maintain high standards of service quality, food safety, cleanliness, and operational compliance.
• Review outlet performance data and implement action plans to address gaps and improve results.
• Coach, develop, and engage outlet teams to strengthen capability and performance.
• Coordinate with relevant departments to resolve operational issues and support business initiatives.
• Identify opportunities to improve customer experience and contribute to ongoing business growth.

Job description

Lead and oversee multiple restaurant outlets within an assigned area, driving operational excellence, strong sales performance, cost efficiency, consistent service quality, and team development to support sustainable business growth.

Key responsibilities

Manage and oversee the daily operations of multiple restaurant outlets within the assigned area.

Drive sales performance and achieve business targets across all outlets.

Monitor operating costs, budgets, inventory, and resource utilisation to improve cost efficiency.

Maintain high standards of service quality, food safety, cleanliness, and operational compliance.

Review outlet performance data and implement action plans to address gaps and improve results.

Coach, develop, and engage outlet teams to strengthen capability and performance.

Coordinate with relevant departments to resolve operational issues and support business initiatives.

Identify opportunities to improve customer experience and contribute to ongoing business growth.

What we're looking for

Experience managing multiple restaurant or hospitality outlets, preferably in a multi-site operations role.

Strong understanding of restaurant operations, sales management, cost control, and service standards.

Demonstrated ability to lead, coach, and develop teams across multiple locations.

Strong analytical, organisational, communication, and problem-solving skills.

Ability to monitor performance indicators and translate insights into practical action plans.

Flexible availability to travel between assigned outlets as required.

Telecommunications & Internet Service Providers 101-1,000 employees

Established in 1996, PT Erajaya Swasembada Tbk. ("Erajaya") has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

Established in 1996, PT Erajaya Swasembada Tbk. ("Erajaya") has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

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