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PT DFI Retail Nusantara Tbk is seeking a seasoned Store Operations Manager to drive strategic operational initiatives and ensure adherence to company policies across all stores in the area. You will coach store teams, manage budgets, and push for sales growth while maintaining high standards of store presentation.
They require a Bachelor’s degree and 3–5 years in a managerial retail role, with strong leadership, communication, and financial analysis skills.
1. Develop and implement strategic operational initiatives to ensure the achievement of established business targets.
2. Monitor and control store operations, ensuring all activities are carried out in accordance with company policies, procedures, and operational standards.
3. Evaluate, coach, and develop store employees to improve their competencies, productivity, motivation, and career growth.
4. Monitor and manage operational budgets within the assigned area to ensure effective and efficient cost utilization.
5. Plan, establish, and monitor store targets within the assigned area in alignment with the company's overall business objectives.
6. Evaluate store performance and target achievements across the assigned area, and implement improvement initiatives to drive sales growth and operational performance.
7. Monitor and control store shrinkage, as well as oversee operational expenses to ensure cost efficiency and minimize losses.
8. Ensure cleanliness, tidiness, and overall store standards are consistently maintained across all stores within the assigned area.
Requirement :
Bachelor's degree in any discipline.
Minimum 3–5 years of experience in a managerial role, preferably in retail operations.
Strong knowledge and understanding of retail operations, merchandising, and marketing.
Ability to understand and analyze financial data, particularly Profit & Loss (P&L) statements.
Proficient in computer literacy and Microsoft Office applications.
Strong leadership skills and goal-oriented mindset.
Good interpersonal skills with the ability to understand and manage different personalities.
Excellent communication and negotiation skills.
Willingness to travel and relocate as required by business needs.
Adaptable to changes and dynamic working environments.
Ability to work effectively under pressure.
PT DFI Retail Nusantara Tbk is a modern retail company in Indonesia. The Company currently operates two business units: Guardian, which offers a comprehensive range of health and beauty products, including skincare, personal care, and baby care items, supported by in-store specialists who provide professional advice and customer assistance; and IKEA, which provides a wide selection of affordable and well-designed home furnishing products, aimed at enhancing customers’ everyday lives through functionality, quality, design, and value, all underpinned by a strong commitment to sustainability.
PT DFI Retail Nusantara Tbk is a modern retail company in Indonesia. The Company currently operates two business units: Guardian, which offers a comprehensive range of health and beauty products, including skincare, personal care, and baby care items, supported by in-store specialists who provide professional advice and customer assistance; and IKEA, which provides a wide selection of affordable and well-designed home furnishing products, aimed at enhancing customers’ everyday lives through functionality, quality, design, and value, all underpinned by a strong commitment to sustainability.