Area Manager (Retail Operation)

PT. YAFINDO SUMBER REZEKI; Batam; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT. YAFINDO SUMBER REZEKI seeks an experienced Area Manager to oversee operations across Batam stores, drive sales targets, manage costs, and develop staff. You will monitor market trends, optimize inventory, and coordinate with departments to deliver exceptional customer service.

Must have a S1 degree and 5 years in retail with 2–3 years in an Area Manager role, plus strong leadership, communication, and analytical skills, based in Batam.

Qualifications

• Minimum S1 education, preferably in business administration or management.
• 5 years of experience in retail supermarket with 2–3 years in Area Manager or equivalent.
• Strong leadership and ability to influence.
• Good communication and negotiation skills.
• Good analytical capability.
• Orientation toward sales, customer experience, operational excellence and profitability.
• Understanding of merchandising basics, stock management, loss prevention, visual merchandising and HR management.
• Willing to work and be based in Batam City.

Responsibilities

• Oversee and coordinate operational activities across all stores in the region.
• Control and achieve sales targets, profit, margin, transaction, basket size and UPT across all stores.
• Develop strategic and tactical plans to improve performance and achieve company targets.
• Support development of store team skills and capabilities through training and development.
• Report business performance regularly to senior management.
• Monitor market trends, competitor activities, and other data to make strategic decisions.
• Control operational costs and inventory across all stores to ensure profitability.
• Ensure merchandise inventory is sufficient across all stores and distribute stock according to store needs and capacity.
• Maintain customer service standards across all stores.
• Coordinate with other departments to provide support to stores.

Skills

Leadership

Communication

Negotiation

Analytical thinking

Sales orientation

Customer experience

Operational excellence

Profitability

Merchandising basics

Stock management

Loss prevention

Education

Bachelor’s degree in Business Administration/Management

Job description

This role involves overseeing and coordinating operational activities across multiple stores in a region, with responsibility for achieving sales targets, profit margins, transaction volumes, and basket sizes. The position requires developing strategic and tactical plans to enhance performance, managing staff development through training, monitoring market trends and competitor activities, controlling operational costs and inventory, maintaining customer service standards, and identifying areas for improvement.

Key responsibilities

Oversee and coordinate operational activities across all stores in the region

Control and achieve sales targets, profit, margin, transaction, basket size and UPT across all stores

Develop strategic and tactical plans to improve performance and achieve company targets

Support development of store team skills and capabilities through training and development

Report business performance regularly to senior management

Monitor market trends, competitor activities, and other data to make strategic decisions

Control operational costs and inventory across all stores to ensure profitability

Ensure merchandise inventory is sufficient across all stores and distribute stock according to store needs and capacity

Maintain customer service standards across all stores

Coordinate with other departments to provide support to stores

Qualification

Minimum S1 education, preferably in business administration or management

5 years of experience in retail supermarket with minimum 2-3 years in Area Manager position or equivalent

Strong leadership and ability to influence

Good communication and negotiation skills

Good analytical capability

Orientation towards sales, customer experience, operational excellence, and profitability

Understanding of merchandising basics, stock management, loss prevention, visual merchandising and human resource management

Willing to work and be based in Batam City