Area GM – Bali Resorts & Guest Experience Leader

PT Travel and Leisure Indonesia

Indonesia

On-site

IDR 2,124,270,000 - 3,186,405,000

Full time

14 days+
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Job summary

Travel + Leisure Co. seeks an Area General Manager to lead the Dreamland Resort in Bali and support regional resort operations. You will drive guest satisfaction, manage budgets, and lead high-performing teams across multiple departments.

The ideal candidate brings senior leadership experience in hospitality or vacation ownership, strong financial acumen, and a proven track record of delivering exceptional guest experiences in a fast-paced environment.

Qualifications

  • Proven senior leadership experience in hospitality or vacation-ownership.
  • Strong financial management and budgeting experience.
  • Experience managing multiple departments or properties.
  • Bachelor's degree in Hospitality, Tourism, or Business.
  • Experience with Hotel PMS systems preferred.

Responsibilities

  • Oversee daily operations and performance of Dreamland Resort and assigned regional properties.
  • Drive guest satisfaction, owner engagement, and service excellence.
  • Manage resort budgets, forecasts, revenue, and profitability targets.
  • Lead, coach, and develop departmental leaders and resort teams.
  • Ensure compliance with company policies, health & safety, and local regulatory requirements.
  • Support sales, marketing, and yield management strategies to maximize occupancy and revenue.

Skills

Senior leadership
Financial management
Multi‑property oversight
Hotel operations knowledge
Leadership & coaching
Stakeholder management
Workplace health & safety
Customer-focused leadership

Education

Bachelor's degree in Hospitality/Tourism/Business

Tools

Micros Fidelio
Hirum

Job description

Travel + Leisure Co. seeks an Area General Manager to lead the Dreamland Resort in Bali and support regional resort operations. You will drive guest satisfaction, manage budgets, and lead high-performing teams across multiple departments.

The ideal candidate brings senior leadership experience in hospitality or vacation ownership, strong financial acumen, and a proven track record of delivering exceptional guest experiences in a fast-paced environment.

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