Area General Manager

Travel + Leisure Co. International; Provinsi Bali; On-site; IDR 1,800,000,000 - 3,500,000,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Wellbeing programmes

Discount stays at properties

Job summary

Travel + Leisure Co. International is seeking an Area General Manager to lead a Bali-based portfolio of properties. You will direct strategic initiatives, optimize guest experience, and ensure profitability across the area.

This is a senior, full-time role requiring strong leadership and a track record in multi-property management. Ideal candidates hold a Bachelor's in hospitality or business, 7–10 years in management with 3–5 years across multiple properties, and superb financial acumen.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field (or equivalent practical experience)
• 7-10 years in hospitality management, with 3-5 years in multi-property/area management
• Strong leadership and people management skills across multiple locations
• Proven ability to drive profitability, manage budgets, and implement cost controls
• Fluency in English; Indonesian language skills desirable

Responsibilities

• Oversee strategic direction and operational performance of multiple properties or a designated area
• Drive revenue growth and profitability through pricing, marketing, and cost management
• Recruit, develop, mentor and motivate high-performing teams across locations
• Ensure exceptional guest experiences by monitoring standards and feedback
• Manage budgets, financial reporting, and profitability targets
• Oversee front-of-house, back-of-house, F&B, maintenance, and security
• Develop initiatives to enhance RevPAR and market competitiveness
• Build strong relationships with guests, partners, and local authorities
• Ensure compliance with regulations, safety, and company policies
• Report KPIs and market trends to senior management

Skills

Leadership

P&L management

Revenue management

Team development

Financial analysis

Strategic planning

PMS systems

Data analytics

Communication

English fluency

Education

Bachelor's degree in Hospitality Management or Business

Tools

PMS systems

Hotel tech platforms

Data analytics tools

Job description

About us

Travel + Leisure Co. International is a leading global hospitality and tourism company dedicated to delivering exceptional guest experiences across our diverse portfolio of premium properties and destinations. With a commitment to excellence, innovation, and sustainable practices, we pride ourselves on creating memorable moments for our guests whilst maintaining the highest standards of operational integrity. Our company culture fosters collaboration, professional development, and a genuine passion for the hospitality industry.

About the role

We are seeking an experienced Area General Manager to join our team in Bali, Indonesia. This is a full-time position that offers a unique opportunity to lead and oversee multiple properties or a significant operational area within our Bali portfolio. As Area General Manager, you will be instrumental in driving strategic initiatives, ensuring consistent service excellence, and achieving financial targets across your designated area. This role carries considerable responsibility for the overall performance, guest satisfaction, staff management, and profitability of the properties under your purview. You will report directly to senior leadership and serve as the key decision-maker for your area, acting as the liaison between corporate headquarters and on-property teams.

Key responsibilities

Oversee the strategic direction and operational performance of multiple properties or a designated geographical area, ensuring alignment with company objectives and market positioning

Drive revenue growth and profitability by implementing effective pricing strategies, marketing initiatives, and cost management practices across all properties

Recruit, develop, mentor, and motivate high-performing teams, fostering a culture of excellence, accountability, and continuous improvement

Ensure consistent delivery of exceptional guest experiences by monitoring service standards, guest feedback, and implementing corrective measures where necessary

Manage budgets, financial planning, and performance reporting, with responsibility for maintaining profitability and managing expenditure effectively

Oversee all operational aspects including front-of-house, back-of-house, housekeeping, food and beverage, maintenance, and security functions

Develop and implement strategic initiatives to enhance market competitiveness, increase occupancy rates, and maximise revenue per available room (RevPAR)

Build and maintain strong relationships with key stakeholders, including guests, partners, local government authorities, and community organisations

Ensure compliance with all local regulations, health and safety standards, environmental policies, and company protocols

Conduct regular property inspections and operational audits to maintain brand standards and identify areas for improvement

Manage crisis situations and respond promptly to operational challenges, ensuring minimal disruption to guest experience

Report regularly to senior management on key performance indicators (KPIs), market trends, and strategic recommendations

What we're looking for

A minimum of 7-10 years of progressive hospitality management experience, with at least 3-5 years in a multi-property or area management capacity

Proven track record of successfully managing large-scale hotel operations with responsibility for P&L, revenue management, and operational excellence

Strong leadership and people management skills, with the ability to inspire and develop diverse teams across multiple locations

Excellent financial acumen and demonstrated ability to drive profitability, manage budgets, and implement cost control measures

Strategic mindset with the ability to identify market opportunities, develop competitive positioning, and implement growth initiatives

Exceptional problem-solving skills and the ability to make sound decisions in complex, fast-paced environments

Outstanding communication skills, both verbal and written, with the ability to engage effectively with guests, staff, and stakeholders at all levels

Strong knowledge of hospitality industry standards, best practices, and emerging trends

Experience with property management systems (PMS), hotel technology platforms, and data analytics tools

Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent practical experience)

Fluency in English is essential; additional language skills (particularly Indonesian Bahasa) are highly desirable

Willingness to relocate to Bali and familiarity with the local Indonesian market and cultural landscape would be advantageous

What we offer

Travel + Leisure Co. International is committed to supporting the professional growth and personal wellbeing of our employees. We offer a comprehensive package of benefits designed to reward your dedication and support your career progression. These include competitive remuneration commensurate with experience and market rates, opportunities for ongoing professional development and training, access to our employee wellness programmes, and complimentary or discounted stays at our properties worldwide. We foster a collaborative working environment that values diversity, innovation, and work-life balance. As an Area General Manager, you will have the opportunity to shape the future of our Bali operations, make a meaningful impact on your teams, and build a successful career within a globally respected hospitality organisation. We recognise the unique demands of senior hospitality roles and are committed to supporting flexible working arrangements where operationally feasible.