Application Support Analyst — Production & Vendor Lead

DBS Bank Ltd; Jakarta Pusat; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

DBS Bank Ltd in Jakarta is seeking a capable Technology professional to manage production issues, vendor contracts, and technical support. You will coordinate tasks, communicate with vendors and stakeholders, and ensure timely service delivery in a fast-paced financial services environment.

The role demands strong project management, excellent interpersonal skills, and hands-on knowledge of OS basics, including command line and file/server management.

Qualifications

• Requirements in a similar role, preferably in the financial services industry
• Proficient in managing production issues, vendor contracts, and technical support
• Excellent project management and coordination skills, with the ability to lead and manage project tasks
• Strong communication and interpersonal skills, with the ability to interact effectively with various stakeholders
• Hands-on experience with OS basics, including command line and file/server management

Responsibilities

• Manage production issues or support, ensuring timely resolution and effective communication with vendors and stakeholders
• Manage vendor contracts and follow up on any issues that arise, ensuring smooth collaboration and service delivery
• Demonstrate strong communication skills to interact effectively with vendors, users, and stakeholders
• Lead and manage project tasks, coordinate deliverables, and ensure effective communication with vendors and stakeholders
• Provide technical support, including knowledge of OS basics such as command line and file/server management

Skills

Vendor management

Project coordination

Technical support

OS basics

Communication skills

Job description

DBS Bank Ltd in Jakarta is seeking a capable Technology professional to manage production issues, vendor contracts, and technical support. You will coordinate tasks, communicate with vendors and stakeholders, and ensure timely service delivery in a fast-paced financial services environment.

The role demands strong project management, excellent interpersonal skills, and hands-on knowledge of OS basics, including command line and file/server management.