Application Consultant (Business Consultant)

PT Strategic Partner Solution; Jakarta Selatan; On-site; IDR 40,000,000 - 64,000,000; Full time

Job summary

PT Strategic Partner Solution is seeking proactive and solution-oriented Business/ Application Consultants to support client growth by understanding business needs and recommending HRIS and LMS solutions. Fresh graduates are welcome, with emphasis on English communication and strong client-facing skills.

The role involves conducting process reviews, discovery sessions, training, and helping implement HRIS and LMS solutions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Human Capital Management, Management, or related field.
• Fresh graduates are welcome to apply.
• Good command of English, both written and spoken, is a must.
• Experience in implementing web-based systems is an advantage.
• Knowledge of HRIS and LMS is an advantage.
• Good understanding of business processes and system implementation.
• Proficiency in MS Office (Word, Excel, PowerPoint) and web-based applications.
• Ability to guide clients through technical processes and system implementation.
• Ability to understand client needs, manage expectations, and recommend appropriate solutions.
• Excellent written and verbal communication skills.
• Strong organizational and interpersonal skills with a customer-oriented mindset.
• Ability to prioritize tasks and adapt professionally to changing priorities.
• Proactive, self-motivated, and able to organize work efficiently.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Conduct Business Process Review workshops with clients to understand challenges and requirements.
• Conduct discovery sessions to document client requirements for new modules or products.
• Gather, document, and assist in development and testing of reports, data fixes, and imports.
• Conduct onsite and remote training sessions covering new features and product training.
• Assist clients in developing test plans and troubleshooting issues.
• Collaborate with Project Managers and other Consultants on project assignments.
• Work with Project Manager to ensure adherence to methodologies and milestones.
• Identify scope changes and communicate them to the Project Manager.
• Collaborate with Manager of Client Services on internal projects to improve service delivery.
• Assist in estimating project efforts and defining client requirements scope.
• Ensure project deliverables meet the SOW requirements and scope.
• Support implementation, configuration, and maintenance of HRIS and LMS.

Skills

English proficiency

Client communication

Team collaboration

Organizational skills

Problem solving

Education

Bachelor's degree in CS/IT/IS/HRM/Management

Tools

HRIS

LMS

Job description

Application Consultant (Business Consultant)

PT Strategic Partner Solution is looking for proactive and solution-oriented Business/Application Consultants, both experienced professionals and fresh graduates, to support business growth. You will engage with clients to understand their business needs, analyze requirements, and recommend suitable HRIS (Human Resource Information System) and LMS (Learning Management System) solutions, while supporting the delivery of effective solutions and building strong client relationships.

Responsibilities

Conduct Business Process Review workshops with clients to understand their business challenges and requirements, identify opportunities for operational improvement, and document recommendations based on industry best practices and software capabilities.

Conduct discovery sessions to identify and document client requirements for new modules or products they intend to implement.

Gather, document, and assist in the development and testing of custom reports, data fixes, and data imports.

Conduct training sessions, both onsite and remotely, covering new software features, refresher training, and new product training.

Assist clients in developing test plans, executing tests, identifying issues, and troubleshooting.

Collaborate with Project Managers and other Consultants on various project assignments.

Work with the Project Manager to ensure adherence to project methodologies and achievement of key milestones.

Identify scope changes and potential additional work opportunities, and communicate them to the Project Manager.

Collaborate with the Manager of Client Services on internal projects to improve operational efficiency and identify opportunities to enhance service delivery.

Assist in estimating project efforts and defining the scope of client requirements.

Ensure that project deliverables meet the requirements and scope defined in the Statement of Work (SOW).

Support the implementation, configuration, and maintenance of Human Resource Information Systems (HRIS) and Learning Management Systems (LMS).

Qualifications

Bachelor's Degree in Computer Science, Information Technology, Information Systems, Human Capital Management, Management, or a related field.

Fresh graduates are welcome to apply.

Good command of English, both written and spoken, is a must.

Experience in implementing web-based systems is an advantage.

Knowledge of Human Resource Information Systems (HRIS) and Learning Management Systems (LMS) is an advantage.

Good understanding of business processes and system implementation.

Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, as well as web-based applications.

Ability to guide clients through technical processes and system implementation.

Ability to understand client needs, manage expectations, and recommend appropriate solutions.

Excellent written and verbal communication skills.

Strong organizational and interpersonal skills with a customer-oriented mindset.

Ability to prioritize tasks and adapt professionally to changing priorities.

Proactive, self-motivated, and able to organize work efficiently.

Ability to work independently and collaboratively as part of a team.

We are a global technology consulting service provider company which creates optimum value through integrated solutions, information technology and services.

Due to our rapid growth, we need new team members to work together with the motivation, excellent skill and experience to achieve the company’s objectives.