SAP AM: FUNC-CS Team

7500 PT Accenture Company; Kota Semarang; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Accenture is seeking a junior practitioner to contribute to SAP Customer Service processes and participate in business and technology transformation projects. You will identify project scope, define requirements, and develop specifications under guidance from senior team members.

Bachelor’s degree required, with at least 1 year in related SAP/ERP roles being a plus. Begin with active collaboration and grow expertise in a supportive environment.

Qualifications

• Beginner proficiency in Business Process Design.
• Beginner proficiency in Requirements Analysis.
• A minimum of 1 year of experience in relevant related skills such as Business Process Design, SAP, ERP or related functional SAP consulting roles is a plus point.
• Bachelor's Degree in relevant field of studies.

Responsibilities

• Contribute actively and independently while developing expertise in SAP Customer Service processes.
• Participate in discussions and collaborate to provide thoughtful solutions to work-related challenges.
• Engage in business and technology transformation projects at various stages; identify project scope and define clear requirements.
• Create functional and technical specifications to guide project development; develop and support proofs of concepts, estimates, and conceptual designs.
• Coordinate the implementation of solutions and assist in managing change efforts.
• Leverage deep functional, industry, or domain knowledge to enhance project outcomes.

Skills

Business Process Design

Requirements Analysis

Process Mapping

Stakeholder Engagement

Data Analysis

Project Coordination

Business Documentation

Education

Bachelor's Degree in relevant field

Tools

SAP

ERP

Job description

THE WORK:

Explore opportunities to contribute actively and independently while develop expertise within SAP Customer Service processes while contributing to project and application management activities under the guidance of senior teqam members. You will participate in discussions and collaborate to provide thoughtful solutions to work-related challenges. This role embraces the essence of Business Process Design, inviting you to engage with enthusiasm and a forward-thinking mindset. Join us in shaping impactful outcomes and growing your expertise in a supportive environment. Engage in business and technology transformation projects at various stages. Identify project scope and define clear requirements. Create functional and technical specifications to guide project development. Develop and support proof of concepts, estimates, and conceptual designs. Coordinate the implementation of solutions and assist in managing change efforts. Leverage deep functional, industry, or domain knowledge to enhance project outcomes.

HERE'S WHAT YOU WILL NEED:

• Beginner proficiency in Business Process Design.
• Beginner proficiency in Requirements Analysis.
• A minimum of 1 year of experience in relevant related skills such as Business Process Design, SAP, ERP or related functional SAP consulting roles is a plus point.
• Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

• Intermediate proficiency in process mapping.
• Beginner proficiency in stakeholder engagement.
• Intermediate proficiency in data analysis.
• Beginner proficiency in project coordination.
• Intermediate proficiency in business documentation.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture