Anti-Fraud Strategy & Investigations Assistant Manager

Pt Apex Nusantara Indo; Jawa Barat; Presencial; IDR 108.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

Pt Apex Nusantara Indo in Depok, West Java, seeks a dynamic Retail Assistant Manager to support the store management team. You will lead daily operations, drive sales, and uphold exceptional customer service while coaching a team of retail associates.

The role emphasizes inventory control, visual merchandising, staff scheduling, and adherence to company policies. Strong communication and leadership are essential to inspire the team and deliver an outstanding shopping experience for customers.

Formación

• Experience in a retail leadership role is required.
• Ability to drive sales and meet targets in a store setting.
• Strong leadership and communication skills essential.
• Customer-focused approach with team motivation.

Responsabilidades

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Provide exceptional customer service and handle inquiries professionally.
• Lead, train, and motivate a team of retail associates to meet goals.
• Manage staff scheduling, performance, and team meetings.
• Oversee inventory, stock counts, replenishment and loss prevention.
• Ensure compliance with company policies and health & safety.
• Maintain visual merchandising standards and store presentation.
• Handle returns and customer complaints promptly.
• Support marketing initiatives and promotions.
• Foster a positive and engaging work environment.

Conocimientos

Retail leadership

Sales targets

Customer service

Team motivation

Staff training

Inventory control

Visual merchandising

Descripción del empleo

• What Anti Fraud Strategy Investigations Assist...

Retail Assistant Manager – Depok

Our client is looking for a dynamic and experienced Retail Assistant Manager to support the management team at their busy store in Depok . This role is critical in ensuring the store operates efficiently and profitably, focusing on customer service, sales generation, and team leadership. You will work closely with the Store Manager to oversee daily operations, motivate the sales team, and maintain high standards of visual merchandising and store presentation. The ideal candidate possesses strong leadership qualities, excellent communication skills, and a passion for retail excellence within the bustling commercial environment of West Java . This is an excellent opportunity to advance your retail management career and contribute significantly to the success of a well-regarded brand, playing a key role in delivering exceptional experiences to our customers.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Provide exceptional customer service, ensuring customer satisfaction and loyalty.
• Lead, train, and motivate a team of retail associates to achieve individual and store goals.
• Manage staff scheduling, performance, and conduct regular team meetings.
• Oversee inventory management, including stock counts, replenishment, and loss prevention.
• Ensure compliance with all company policies, procedures, and health & safety regulations.
• Maintain visual merchandising standards, ensuring attractive product displays and store cleanliness.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Support the implementation of marketing initiatives and promotions.
• Contribute to creating a positive and engaging work environment for the team.

Requirements

• Previous experience in a retail leadership role, such as Assistant Manager or Supervisor.
• Proven ability to drive sales and achieve store performance objectives.
• Strong understanding of retail operations, merchandising, and inventory control.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and inspire a team.
• Customer‑centric approach with a passion for service excellence.